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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,525 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always buy a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by additional protection! We learned our lesson a long time ago. Anything happens, your headphones would be replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased AppleCare because had to use it from my son slipping on ice while wearing iPods and ruined one of his earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has never let me down. Ive bought the warranty with each apple product: ipad, iphone, and now beats. It is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the apple care because you never know when you will need to fix your item and don’t have the money to buy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always a good thing to get, and it is definitely worth is for the price,

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this with everything apple I purchase, and you should too unless you a baller like that and can keep replacing apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the protection yet but I’ve never had a problem with them holding up to their end of the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protecting your stuff is a great plan. But Best Buy will help you keep it working

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Big Spender!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad she splurged for the Apple Care! When I finally open these, there will be probably only a year left on the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+ for Headphones - 2 Year Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for Headphones - 2 Year Plan So happy I never had to use this service at this time. But glad I purchased it for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Frances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection for any items I purchase whether it is Best Buy or another store. It makes me feel good about my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my 5th or 6th pair of AirPods and I always get this. Great piece of mind, especially when it’s my 15 year olds AirPod pros!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have the AppleCare on my products. They replaced the charging case and one of the headphones after about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nonapllicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As kids are kind of careless, its always great to get a protection plan for any product one gets for them, although I have used it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Must Have for Apple Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a MUST have for your Apple products. This allows for replacement and fixing your product in case of damages. AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ms. Vassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its alway good to put protection on your ear pieces. They are normally easily to get damage. So I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expensive and OVERPRICED as Apple products are this is a no brainer. You have to get the Apple care coverage. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider that if it is convenient to buy the insurance since if they are damaged, the insurance will cover the repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Wonderful warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth every penny to have and not worry if you loss a ear pod it will be replace also if a ear pod breaks too it will be replaced

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    A must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always consider purchasing AppleCare for Apple products as it is an insurance policy that covers damages and repairs in most cases.

    I would recommend this to a friend