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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,525 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    I love Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something with Apple and get it to your warranty it’s awesome they only had to use it once

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the protection plan on my electronics. Always worth the initial cost then paying for new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the coverage. Don't know when anything can happen to these small electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Beats insurance AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to add Apple care insurance for my beats and works really good for replacements. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Definitely need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of air pods. I washed and dried the 1st pair twice and didn’t have coverage. So it was a definite this time,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BeatsPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Pairing my was easy with iPhone. Listening to a booking , music or music or talking on phone headphones provided great sound. Only thing lacking is not being able to track them and noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    For my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my college age kid. never know when problem will arise. Good to have some piece of mind, you know kids!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+ for Headphones - 2-Year Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for Headphones - 2-Year Plan Always buy apple care to my new Devices It’s always good to have protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but seems like the best protection plan to get for your electronic needs

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting protection for electronic devices. Especially since you are already spending a good amount.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Havent used but good piece of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted in for this protection plan because I was purchasing the headphones for my kid..

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great backup plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know with how products will last so always having a warranty is great!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate peace of mind having Apple Care. That extra enables me to enjoy my product more.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my AirPods. My charger case broke and I used it for a free replacement case. Cheap and comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the AirPods for a teenager I thought it would be a great idea to buy the protection plan. Better safe than sorry

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple care cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want to make sure you have this in case one ear has an issue. Apple is reliable when you register your products.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a safety net knowing ur iPods are protected and having warranty gives u a bit of safe of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY WORTH THE EXTRA MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're going to ask you if you want to dispute your issue with AppleCare through Apple or Best Buy when having a problem with your Apple product. I recommend, however, that you go through Apple's customer service regarding your Apple product rather than Best Buy's. Best Buy doesn't really have the ability to help you with your item or replace it like Apple does. I wasted my time by asking the Geek Squad for help because they couldn't do anything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan if you want ease of mind while using your expensive headphones or earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    It is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having coverage from apple for your devices is a must. It was an easy choice and good value for its price.

    I would recommend this to a friend