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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,525 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    5 star for apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the value for the warranty is a must buy. apple care u get what you pay for. I never buy apple products with out getting the apple care warranty

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    2 year extended warranty on ear pods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome to get . An extra protection for your product . And believe me much needed . They stand by there warranties 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best service to have...if something goes wrong with your equipment AppleCare with take care of it without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to have especially because so many things can happen when owning a pair of air pods. The Apple care is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Good protection at a good prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $10 less during the Christmas season. Hope I don't need to use it, but if I do, I know I will have good coverage from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. I use the AirPods all the time, so I’m bound to need Apple care eventually. Standard one year warranty isn’t enough. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best experience at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Apple Care is awesome, I did not make the deadline within the 2 year’s to replace my fathers AirPods but they started having issues a little after AppleCare so I wasn’t able to switch them out. Although I bought a 2020 MacBook Air and got AppleCare on it as well. I didn’t even need to use the Apple care though because it was within 14 days or the purchased so one of the employees helped me out and returned it and gave me an entire new computer. Great customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use it but always felt protected having this coverage. I know a ton of folks that used this with ease

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Replacement

    Rated 5 out of 5 stars

    This is a must for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having peace of mind with the Apple care they told me even if I lose one I can just pay a certain amount and I’ll get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to protect your investment. I purchased Apple care on my iPhone and beats headphones. Definitely worth the few extra dollars

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Protecting the expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong in protecting some as expensive as AirPods. They’re small and I didn’t wanna purchase them without making sure I was covered

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    It makes sense on something this breakable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sense on something this breakable to have the best coverage available. I had to do it. We will see if I ever need it

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Always get the applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is always a great idea guys! If you loose or break the headphones or iPhone can always get it back at a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can't go without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave home without it. For the amount of money that you pay for Apple products, AppleCare is a must-have policy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is a MUST with apple products. Great protection options especially on the portable products (phones, watches, AirPods). My AirPods randomly stopped working once and I took them to Best Buy using my aoplecare plan. Best but took them and replaced at no charge to me. Initially was told they needed to be shipped out so would be without them for a week but then received confirmation they were ready the next day!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Replacement

    Rated 5 out of 5 stars

    Covered!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have coverage for any of the headphones from apple. If you loose one you easily replace it for $20 instead of $50 out of pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave home without it. You never know when you might need insurance. It’s better to have protection for big technology purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    We get it every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get applecare plus on every apple product. It's insurance that we feel good about. They have great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have added protection for my headphones. Will be ready in the event of needing service or repairs on them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great warranty for Apple gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for protecting AirPods. Best Buy does a nice job coordinating the product warranty with Apple Care.

    I would recommend this to a friend