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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,525 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have just in case anything happens to my headphones. It’s not too expensive and lasts up to two years

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection plan. peace of mind for the earbuds I use daily and for working out

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    You have to spring for the AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m one of those people who never bothered to spend the extra few dollars for anything, including the extra piece of mind that AppleCare+ brings until a few years back when I had an AppleWatch blow up on me that had been a gift years before from a by then ex-boyfriend. Because it had been purchased with the Care, Apple through Best Buy completely fixed it good as new (there was maybe 2 weeks left on the AppleCare+ “policy” or whatever too, and this was a model several years old- it still works great after many years). That changed my mind forever on the subject. Well worth it, and I figure air pods- the related purchase for which I am writing the review- will have a high likelihood of being lost, stolen or broken. Definitely is going to be needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was on point. They work great. Best Buy is were I buy everything Apple care is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    what a great feeling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always better to be safe then sorry. With AppleCare I know I am protected. for 2 years what a great feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Small

    Rated 5 out of 5 stars

    Useful if you aren’t good at taking care of things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty on expensive items you may purchase. May never know what might happen to these small ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty always good to have protection.. should always have food coverage on your electronics

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best. They always honor there warranty and show great customer service. Never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love how they offer Apple care! Very well needed with these products!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement, Warranty

    Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for apple products. I can return my broken headphones anytime and they will get replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Warranty

    Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend to purchase their warranty. It comes in handy and the coverage of it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase without its a must accidents happen and things unknown happen always good to have

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assurance that coverage is there easy access to instruction good price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is very good on these AirPods I am very happy that I got it. Totally worth it !

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for protecting my new airpods from damage. Im glad I got the product. Gives me a peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to say that I have not actually had to use this yet, but I can not stress what an ease of mind it is to have. I was very nervous buying the headphones for my 17 year old because he has a knack of every set he buys just stop working. He is not careless with them, but maybe overuses them? Or has an electromagnetic field in his head or something. With the warranty I am not as worried about throwing away money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality, definitly recommend the apple care, service is exeptional.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for anyone purchasing an Apple product. Protects your product and replaces the same day

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance it’s worth it and it’s a peace of mind ! In case life happens

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple Care + never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Apple Care+, to ensure extended service and life. Since this is a "on the go" product, things like headphones benefit the most from coverage, such as this. We've used this coverage on each family member's Air Pods, for various issues that have came up. Each time, Apple has either replaced 1 Air Pod, or both, or all of it (case & Air Pods).

    I would recommend this to a friend