Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,525 reviews
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 2 year plan. Would reccommend. Always worth adding AppleCare

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No Brainer and Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price to cover in case they drop and break. A no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Replacement

    Rated 5 out of 5 stars

    Gotta get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it. I am sure i will be loosing a piece anytime now hahaha

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway a good idea to protect your buy with insurance. Apple Care is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our beats headphones and are pleased at the price and quality of service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly suggest buying Apple Care now because it protects against 2 accidents a year and its cheaper than not having it and damaging your product.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods. The sounds is very clear. Love the wireless charging. Just be careful when working out, because the can fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to not have to worry about breaking your AirPods. One can sleep at night. Don’t buy without insurance. I made that mistake with the Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    Always a smart purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for young people. Nice to know it’s there when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the cost. You can never go wrong with having apple care!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    It's nice to have an extra guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AppleCare for my new Apple AirPods Pro. It is not good to rely on technology so I always recommend buying a warranty on any electronic product. And now that I'm using my AirPods Pro and they are constantly dropping from my ears, it's nice to have an extra guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just get it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first but glad I bought this! If you’re on the fence about whether to get it or not just get it. It’s good protection and worth it. Think about it even if your device gets a little scratched up or starts acting a little weird you can even just smash them with a hammer in for a low price get a new pair from Apple lol just saying.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plan to back up my AirPod pro purchase. Glad I did. So far in past 8 months my left AirPod had to be serviced/replaced due to defects/audio problems. Both times, Apple covered under 1st year warranty, but my Apple care will give me that extra year of protection and piece of mind. With my current luck, it appears I’ll be using the extra protection into the second year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged 1st Pair of AirPods!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair of Airpods I got I had to return them because the left ear pod didn't work. I went to Best Buy to see what was going on with the left side not working. Best Buy said it was a defect and I exchanged them. They have great sound quality and fits well in my ear. I like the ease of hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your items. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    LOVE!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t recommend this more! My left airpod was having issues with the sound coming out and I could barely hear anything from it so I took it to the Apple store. After looking at it they told me they couldn’t fix it but could replace it for me. They gave me a new airpod on the spot with no cost to me!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great item so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not usually like to buy an extended warranty type thing for electronic items, but due to my experience with a regular set of Apple AirPods in the past, I wanted to spend a little extra and make sure I had two years of coverage if anything goes wrong. Also it is super convenient as Best Buy ask as a service center for Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Should be good for 2 years period.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inexpensive headphones that I use at night so that I don’t bother my wife in bed with the noise tend to break quite quickly so I bought the warranty. Replacement worked fine but I had to buy another warranty for the new headphones even though the old ones didn’t last 6 months. Warranty is cheaper than headphones to it made sense but one warranty should last for the full 2 years regardless of how many times it’s needed.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care. Definitely worth the price for what you buy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 4 out of 5 stars

    Buddy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great idea to have protection especially when buying a gift for a teenager. He loved the ear buds and this gave us peace of mind.

    I would recommend this to a friend