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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,525 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    I’m glad its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I’m glad it’s there

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had any kind of issue and I don't think I would have. Its always good to have Apple care cos it might come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Keeps you safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program replaces headphones with issues with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet and hopefully won’t have to. However, with children using a iPad, it’s good insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know I had Apple Care but happy to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have protection on your item at a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product itself is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great, they cancel out noise, the music is clear and crisp, and the headphones feel really comfortable on your ears. Downside is the band pulls your hair, the earpad falls apart within the year and now the actual headband is falling apart. Recommend getting the 2 year warranty, even when replacing. Honestly the noise canceling is probably the best feature

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy that Apple offers this insurance.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care very important with any apple product ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+ for Headphones - 2-Year Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t leave the store without purchasing this plan.!!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $25 u can replace ur airpods. U can't beat that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great price!! I recommend! No cons!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel at ease knowing our headphones are covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 3 out of 5 stars

    Helps greatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good product helps protect it from breakdowns and extends the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Waste of money

    Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care seems to be a waste of money a lot of the time. They only help If you need technical assistance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy when I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy AppleCare especially on handheld products or small products that are used daily I’m clumsy so I drop a few things so the AppleCare actually came in handy on my last pair of air bods And I got a new set having the Apple care because it was way past the original purchase date

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best. Always protect your products

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought AppleCare for peace of mind. I have not had to use it but it is there if I need it!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great insurance excellent thank you very much good

    I would recommend this to a friend