Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,525 reviews
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have AppleCare. We have many Apple products in our home. I never contemplate on getting Apple Care. It is easy when needed and keeps replacements very inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process to exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has been key for my headphones because if they get damaged they pretty much handle everything and make it easier. There isnt any hassle when exchanging defective headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I never had to use it cuz my earphones never broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you to get this when you buy any of your Apple devices. I like that if one of my Apple products were to be damaged I can take it in and it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your tech.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation AirPods and didn’t have insurance on them, big mistake. One of my headphones fell out of my ear and hit the floor and the sounds quality dropped, wish I had this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any Apple Product, good coverage and good customer care representation. A must for any apple mac book and mac book pro. Would also have on air pods as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend buying this. One of my ear pods went bad a few months after purchase. They replaced it with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t need to use it yet but I don’t know if I’ll be able to use it for my case bc it has dents and scratches on it and will probably look into being able to get a new on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy an Apple product without AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the quality of Apple product have really gone down, I would not by another Apple product without AppleCare. The great thing about AppleCare, is they now cover Accidental Damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it even if you dont use it. Worth the 25$ and will save your butt in the long run. Heard of too many bad stories of things breaking and wish they had Applecare!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it to avoid the big problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's critical to know that without a warranty, Apple simply cannot and won't help you. For a headphone that isn't waterproof but water-resistant, don't find yourself in a tricky spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple Music always have what I’m looking for. I just wish that when they offer three months you get three months but if your existing customer you only get one month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when I purchased my AirPods!! It was suggested that should buy it!! Just in case something will happen to my AirPods it has a great cover in case something happen to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that the representative who assisted me recommended this for the airpods I purchased. I would suggest that anyone who buys an apple product purchase apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend if you're accident prone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because i am very clumsy and always bumping into things. Also, i have it, just in case they break because of water issues or falling out of my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get an extended on warranty items it always comes in handy when you have an issue and you realize you don’t have to pay out of pocket due to having the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem getting the headphones replace when the last pair stopped working. Staff is wonderful and showed where to get the other set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ for wireless headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got the AppleCare+ 2yr Plan for my son's wireless Razer headphones. In the event that anything breaks, etc., Best Buy makes it easy to return/replace the item for up to two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty from Bestbuy. I normally have no issues when I need assistance with a product with the GeekSquad plan. I wish there was a plan when I bought my first set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to buy this plan when purchasing your apple product. It’s very helpful when you have problems with the product.

    I would recommend this to a friend