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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,525 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Easy to setup in the store!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I Bought my Airpods, the person asked me if I wanted a warranty with my airpods! I told them yes I would love to have the 2 year warranty. Ever since I bought it, I had to replace one AirPod that stopped working and apple helped me saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Small

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods are so small you need the warranty my husband first pair ended up in the dryer and he had no warranty so he was sol

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat AppleCare. Anything can happen to your Apple product and AppleCare will either fix or replace it. I got this one on my AirPods Pro. With the headphones being small, the potential to lose one is always there so having AppleCare will replace them if lost. Can’t beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan for my Beats headphones. I appreciate the 2-year coverage because I mainly use my headphones in the gym. I haven't had to use this Apple care but I feel a sense of security by having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy delivered in a timely manner and in good condition. These AirPods offer amazing sound quality and superb noise cancellation. The newly activated spatial audio gives you full atmos surround quality for your viewing pleasure. I STRONGLY recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we make a purchase on electronics we purchase added coverage. This is just a way to offer ourselves peace of mind and I believe it’s always well worth the investment. If you are lucky you won’t need to use it but if something happens you will always be glad to have the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care+ peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great investment for a more expensive product. I have not had to use the care plan, yet. But the peace of mind is great. It's nice to be able to wear my product knowing that if anything happened to it, Best Buy has me Covered. Highly recommend Apple Care+.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost an AirPod first week that I got them glad I had the protection, so I didn’t have to buy another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth The Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always when I purchase anything I always buy a AppleCare+ warranty purchase a Bluetooth headphones and had bad experience so from that time to present I won’t be caught without it, took a loss. So as for me I always buy them. Can’t go wrong!!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care +, need I say more. The plan that ensures that the product functions properly, but for for some unforeseen reason you have some issues, you can rest assure that it will be taken care of and covered under the Apple Care + Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It's worth getting this care plan if you're buying AirPods for a teenager in the house. I already used the plan and had no issues. Took few days to get the new set but well worth it. 20 minutes of paperwork required to get it done though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that with AppleCare I always feel protected with the purchase of their products. Especially with headphones because sometimes they can have defects and with applecare they will replace them within a 2 year time frame, if anything goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love purchasing the warranty on the products I purchase especially on the apple products. It does come in handy if we ever need it.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Apple consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy if your purchasing these AirPods. I’ve had problems in the past with one ear not linking up properly. And when I take them them back if their unable to fix them they replace them no questions.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying the insurance for the Airpods. you never know what might happen, especially when you have a dog. :) The process was easy and quick and is so much cheaper than having to buy a second pair of Airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have peace of mind. Bought it because the kids will be using The headphones and they would be more likely to damage them . So far I haven’t had to use the insurance but it is nice to know that it is there in case I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Clear Sounds Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple air pods were a gift for my son. The reception when the air pods are used is exceptional. Everything is so clear. Adding the warranty was a smart move. The product is a wonderful purchase and an excellent value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very important purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pods have a high potential for damage & especially reduced battery life. The cost is low also. If the battery is failing, file a claim & get new ones. So far so good with these though. The battery in my first generation failed.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 4 out of 5 stars

    Good product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great coverage and helpful protection for ur apple products

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    applecare is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is amazing. Great way to have peace of mind when something might go wrong after a few years of having an item. I highly recommend any / all of my friends and family get AppleCare when they buy an Apple product.

    I would recommend this to a friend