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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,145 reviews
  • Rated 5 out of 5 stars

    Hoping I'll never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the care plan after having my iPad mini break down less then two years after purchasing the device. At least now if it brakes down or I accidentally drop my device there will be some coverage to replace or fix the device. Just hope I'll never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind to have this just in case something happens. Learned my lesson with a previous IPad that stopped working. For that one I was out of luck! Now I always purchase this added extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My twins are rough on their tablets but they love to use them to watch kids videos. This protection allows me to breath a little easier while they beat up on their apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare for Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection for the price. Bought it with other 2 IPads. Never had to use it so only rated it a 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting Apple care! I got my iPad shortly after I got my laptop that was stolen from me and new I need Apple care incase anything ever went wrong! Apple care is very worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my tablet for door to door sales for a summer and always worried me if I dropped it I'd be out of business for a while! Gave me the peace of mind if I busted it I'd have a new one asap. Never dropped it...probably because I didn't worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-one Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care worked well for me. I purchased an Apple Pencil and the batter went bad. The AppleCare covered the replacement of the Apple Pencil that even through it was assigned to my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some will tell you it's a waste of money, but I'm certainly a "better safe than sorry" kind of guy. Always comes in handy when I have issues or need replacing. Best Buy is on top of things when it comes to the protection plan, I've always been very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lemon iPad in the past and was happy that I purchased the protection plan formerly offered by Best Buy. As this new device is handled by others besides myself I wouldn't dream of NOT having it and the promise of no deductible for product failure replacement is great. I am not going to quibble over the $50 Screen deductible, either. Assuming, of course that if I used this service, it is as promised. Time will tell, but sounds good on paper at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple warranties are the best I have ever experienced, although I hope to not have to use them often when I have they have been excellent. Best warranty service in the business, they have replaced anything I have had to have looked at almost no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so grateful and very happy about my service plan. Its wonderful to be able to have piece of mind that if there's an issue I will be covered! I have already called the service number to ask a few IPad questions and they were kind and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a protection plan for the Ipad Pro that I bought for one of my bosses daughters friends. Just in case if anything happens well let's see what this protection plan offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't buy applecare or some warranty for your apple product, you may as well stick a fork in a burning toaster. I must've used Applecare at least once a year for the last 4 years to replace phones, ipads, other things that have stopped working, it's essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On such an expensive device, it's probably worth this for peace of mind. Especially since it's my son who often is clumsy that is going to be using the device on a day to day basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I never need to use my applecare coverage on my new iPad, but if I need it I feel confident my technology stress will be low. AppleCare has always been a great plan for my prior apple products so it was a great investment for my first iPad purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know that you are protected even though its unlikely something major will happen to the device unless you are reckless with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care in all of my apple products. This has saved me from spending money on extra useless things. Why spend money back to back rather then getting apple care in one shot and take care of everything else for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obviously, get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its great to have warranty for your devices. If you get an Apple product please get protection for it. Why are you looking at reviews? Just get it. Its better to have a safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Applecare for my iPhone in the past and used it after my iPhone decided not to work properly within a week of the Applecare expiring. It's insurance and you might not ever use it, but if something happens to my iPad, it becomes very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care for iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. Who wants to pay $500.00 for a cracked screen on their iPad Pro?? Not me!!! Buy this apple care protection and you won't have to worry about that. iPad Pro is a expensive investment not to protect it. This is a must purchase!!!

    I would recommend this to a friend