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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,145 reviews
  • Rated 5 out of 5 stars

    Easy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest and best protection ever. They explained everything and made me feel like it was the best I could do to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For The Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses her iPad pro for therapy with kids and I purchased this in case it is damaved. I havent had to use it yet so I'll leave it at 5 for now. Hopefully I wont need it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes hand in hand with the apple device. Your paying top dollar, it’s sensible to protect and get insurance for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the apple care plan for my husbands iPad. Although I have not had to use it yet, I feel protected with this plan and believe the price was reasonable for a two year plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you are prone to break stuff this is for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t have something without it breaking you should get this! I however don’t need this because I’m not a klutz. My wife however and my kids are. So I get this on the big stuff for them. If you’re not a klutz this is a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I have the security of an AppleCare plan with all my Apple devices! Especially the iPad since it's basically a big iPhone that had the possibility of being damaged if I drop it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy for care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing makes me happier than knowing my product is protected. I remember in college I’d never get the extra care and always regretted it. Best Buy also is so great at honoring these and make little fuss when it comes to addressing issues with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why Best Buy is asking me to review AppleCare which is not a physical item but a protection plan. But anything Apple is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my opinion, this is one of the best investments you can make on any Apple product you buy. I will cover nearly anything and with very very few exceptions. It really pays for itself over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased Apple Care. An unfortunate glitch in my iPad occurred. No questions asked my iPad was replaced with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far no need to contact them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an expensive purchase like the iPad Pro, I felt it was a good investment. Hopefully I won't need to use it, but it's good insurance to have. I normally don't purchase extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you are not the most careful person. It will give you peace of mind knowing you have extended care and service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great as long as the device doesn’t get wet or stolen. Great piece of mind for cracked screens and malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUCH NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WITH ME PURCHASING AN IPAD FOR MY 4 YEAR OLD THIS WAS MUCH NEEDED. IM GLAD I TOOK THE NECESSARY STEP FOR MORE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all Apple products. Gives. Me the peace of mind I need knowing that I can always bring it to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty, it helps if the iPad is damaged or needs replaced. Apple is always easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping me with zoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent. I now have zoom thanks to the geek squad. They were just so pleasant and I cannot thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple Care Plus was bought just in case something would happen to the I Pad. It was a great item to buy for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff happens...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is affordable peace-of-mind insurance for health of my iPad when traveling away from easy access to an Apple store and work requires I be able to write and edit while on the go.

    I would recommend this to a friend