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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,145 reviews
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the protection plan. Nothing can go wrong with being safe! Better to have it and boot need it, than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far no need to contact them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an expensive purchase like the iPad Pro, I felt it was a good investment. Hopefully I won't need to use it, but it's good insurance to have. I normally don't purchase extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protection necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had enough products to know that protection is necessary. Kids beat these things up and have had broken scratched screens before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty, it helps if the iPad is damaged or needs replaced. Apple is always easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you pay all that money for a device without some sort of protection in case of accident? Peace of mind is a great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest and best protection ever. They explained everything and made me feel like it was the best I could do to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You spend a lot of money on an item protect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but if you spend money on a item better get it protected by some type of insurance plan why not apple care?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why Best Buy is asking me to review AppleCare which is not a physical item but a protection plan. But anything Apple is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy for care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing makes me happier than knowing my product is protected. I remember in college I’d never get the extra care and always regretted it. Best Buy also is so great at honoring these and make little fuss when it comes to addressing issues with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff happens...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is affordable peace-of-mind insurance for health of my iPad when traveling away from easy access to an Apple store and work requires I be able to write and edit while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased Apple Care. An unfortunate glitch in my iPad occurred. No questions asked my iPad was replaced with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes hand in hand with the apple device. Your paying top dollar, it’s sensible to protect and get insurance for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you are prone to break stuff this is for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t have something without it breaking you should get this! I however don’t need this because I’m not a klutz. My wife however and my kids are. So I get this on the big stuff for them. If you’re not a klutz this is a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only called once, but the call was answered timely by a person in the U. S.. The lady I spoke with was patient and answered all my questions. I won't hesitate to call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple as always does NOT disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to protect my high $ Apple purchase and why not purchase the Apple protection!! It was such a simple decision so I'd have peace of mind for my high $ purchase!! It's a must!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you are not the most careful person. It will give you peace of mind knowing you have extended care and service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great as long as the device doesn’t get wet or stolen. Great piece of mind for cracked screens and malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that you always purchase apple care with any apple product. They will replace your product if something is wrong with giving you a refurbished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping me with zoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent. I now have zoom thanks to the geek squad. They were just so pleasant and I cannot thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't purchase extended warranties, however since this iPad will go wherever our daughter goes it's definitely worth the extra money to cover the iPad for peace of mind.

    I would recommend this to a friend