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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,145 reviews
  • Rated 5 out of 5 stars

    CRACKED SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I purchase apple care. Because I wouldn’t want to another iPad’s screen shattered and not able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only called once, but the call was answered timely by a person in the U. S.. The lady I spoke with was patient and answered all my questions. I won't hesitate to call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that you always purchase apple care with any apple product. They will replace your product if something is wrong with giving you a refurbished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple as always does NOT disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to protect my high $ Apple purchase and why not purchase the Apple protection!! It was such a simple decision so I'd have peace of mind for my high $ purchase!! It's a must!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom is very clumsy so I had to buy this for her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is very clumsy so I had to buy this for her new tablet. It is nice having the peace of mind knowing that she is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with the new iPad purchase , Best Buy is the best place to buy thanks to price match guarantee and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care(s)?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're replacing the ipad. That should say it all for the apple care and ipad. One cannot be good without the other..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't purchase extended warranties, however since this iPad will go wherever our daughter goes it's definitely worth the extra money to cover the iPad for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple cares, kinda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to buy this warranty and the geek squad warranty and worry less about how you use your iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pays to have protection for your electronics if you paid a substantial amount to get it. You can’t go wrong. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a bad idea

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to buy the Apple Care plus for the new I Pad we just bought..It's a new and to extend the warranty is just for added peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great peace...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection gives me great peace of mind knowing it breaks I wont be just out of luck. So great to know I can have it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Ipad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchasing the Ipad Pro, I wanted peace of mind and brought Apple Care. I have used Apple Care in past and it is great. When there is a problem, Apple Care took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it within 6months. Cost 50 deductible and received a new ipad within 1 day of cracking the screen of the old one. Just stop in store and they handle the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Always Buy AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products - we own several. I always purchase Apple Care for my products....MacBook Pro, Apple Watch, iPads, iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the high premium coming from Apple, the piece of mind of having damages being replaceable is priceless. Not to mention the top tier helpline from Apple with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with extra coverage protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was a bit expensive to purchase, it is certainly comforting to know that should I encounter a problem with my new IPad Air2 in the next 2 years, I have complete coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life insurance for tec products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy an iPad without purchasing Apple Care! It is a life insurance policy for your tec products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't ever leave Best Buy without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I purchase something from Best Buy I always make sure I get the extended protection plan. I have had to use them on a few different occasions and have never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Apple what else can i say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saying better to have it when you need it than to not have when you do goes well to explain why everyone should have Apple Care

    I would recommend this to a friend