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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,145 reviews
  • Rated 5 out of 5 stars

    Never had to use it till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this protection policy for almost two years in December 2020 I just sent in to get the battery replacement done the box will be here in a day or two or so then I’ll send my prized iPad Pro in for a battery replacement and the recommended maintenance that Apple recommend I’m almost made the investment in the Apple care plan back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always would recommend a protection plan for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love knowing that we have the proaction plan. Thank you offering it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the expense of the IPad Pro 12.9, it gives peace of mind for protection and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add protection plans to my products because you never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the fact that I was told Best Buy and Apple have decided that you can't purchase a Geek Squad Protection Plan for Apple products any more this option was a no brainer. The associate that assisted me with the purchase said the only situation that wouldn't be covered would basically be tearing the iPad in half. Hope I never have to find out how robust the plan actually is but it's there just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know you buy a plan like protection when you put electronics in children's hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great insurance policy at this time. Hopefully will not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad for Applecare plus. Protects the device...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a good idea. I have it for all of my Apple product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far my iPad has been trouble free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I do not have to make use of this protection but feel safer with it in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. With 2 kids at home it only makes since to buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't give iPads away! The protection makes sense just in case something bad happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have on your product just in case any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this ad on for iPad. I feel peace of mind knowing I have this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may not need it, but it's awesome when you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with apple care, give you the protection needed if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 99 you will ever spend...no matter how careful something will always happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection plan from Best Buy! Because it's better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any apple product without purchasing AppleCare. Have used it many times.

    I would recommend this to a friend