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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,145 reviews
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the added protection. Very helpful went you call with a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know that if something happens to my iPad I will be covered!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had apple care in the past it is one of those things you don't think about until you need it - and when you do having the apple care is really simple - take your device into apple, if it is a design flaw ie wifi stops working, apple replaces it right then and there... if you dropped it and damaged it... apple replaces it for a small fee... but you walk out with a working device - really a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't get any better than apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, first class customer service. It doesn't get any better than Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with kids in the house and on the go. Protection is a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get an apple device without Apple Care. I have had to use it on several devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope we never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the insurance as a "just in case." We hope that we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy decision, so expensive to replace an iPad, I would be crazy not to buy this plan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan for an ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to make sure my iPad isn’t ruined! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance and peace of mind! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to worry now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel assured that any problem I may have will be taken care if with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the coverage and support I need if anything was to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great for protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is an essential part for your IPad because it protects it very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reassuring to purchase Apple care, especially I am giving the iPad to my dad as a present and he is overseas so this is a good protection. We haven't had to use it but it is a safe measure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in case something happened to my iPad Pro. Never sure what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this protection for wife ipod 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haventn had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well hopefully I don't need this but it helps you if you screw up your devise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth having the protection plan especially if you have children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have needed support or replacement, Apple Care has been a great thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of those necessities...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the relevant factors -- the cost of the product that it covers, the length of coverage and its nature (accidents, product failure), etc. -- there are few comparable options for the current price of the plan. Add to it the fact that its terms can be redeemed in most cases at a local Apple store, rather than shipped off for two weeks to a remote facility for redemption, there's little to regret here.

    I would recommend this to a friend