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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,145 reviews
  • Rated 5 out of 5 stars

    Insurance a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the insurance definitely needed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it five stars but it's rather expensive. Hopefully, when needed, Apple will come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of buying protection on everything..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all that purchase an apple product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    applecare offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used applecare for other apple products and found it is well worth the money. Like the reassurance of having it for my recent iPad purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old or young +applecare is a must have for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it just in cas something should happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question when purchasing Apple products I always follow up with Apple Care! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple have the best support. IHaven't used it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great option to buy. Even though I have yet to use it, knowing how kids are with their things, I'm sure it will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Apple Care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Apple product user, I always purchase Apple Care with the purchase of all new products. It is well worth the price if you accidentally damage the product, and also includes fantastic customer support via phone or online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products, and I would highly recommend getting Apple care just in case something goes wrong with your product. They make such high quality products, so there is a good chance you may never even have to use. It’s always nice to not have to worry about any issues that may arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my iPad. Have not had to use it but glad that I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best to buy Apple Care more than Geek Squad, Best buy won't let you buy Geek Squad on Apple products anymore which is good as Apple is the main manufacturer, you can use the Apple Care with authorized service center like ExperCom, Simply Mac, etc. They are faster to work with than directly with Apple Stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my music!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is a beautiful way to pay your bills! Totally changes your mood and mindset. It’s got all the music I listened too when I was younger all the way to date. I simply cannot turn it off. Beautiful! Apple Music is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Not Have It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Apple Care on many of my Apple products. I have had to use it on 3 occasions, twice for damage and once for a technical issue. All 3 times I walked into my local Apple store and my damaged items were replaced with new units minus the the deductible. The technical issue was also resolved without charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use the warranty but I’m hoping it actually covers it if something is wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care plus protection has been helpful toward keeping our Apple iPad up & running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as extra insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad with expensive bought this as for extra warranty. AppleCare easy to use at Best Buy or Apple Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crazy to not take this exceptional warranty!!

    I would recommend this to a friend