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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,145 reviews
  • Rated 5 out of 5 stars

    Piece of mind for a pricey product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is necessary to purchase this when spending so much on an iPad. The best buy associate was not aware of the incident fees you need to pay Apple when you go in to get a repair/replacement. Be aware that cost is on top of what you pay for this plan. It is still very worth it! If you break the screen they replace the entire iPad, they do not repair them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will never be without Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great. And everyone should have it. When you need it it's the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthwhile price for the protection you get. I always get Apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get Apple Care with every new device and it is great protection with peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great coverage when needed. The extended tech service support is wroth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reasonable price for great product care. The protection makes me feel great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS get the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time that I buy a huge product such as this (MacBook Pro), I will always buy the extra AppleCare coverage for my products. You may not have to use this service, but it brings me comfort just knowing that if something happens to this computer that this product is covered. Danielle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad mini 4 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a 2 year warranty. I have learned its worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection plans for things tend to happen sometimes. Price was decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is great for protection, but at the beginning when you are a new user for an iPad, this is the best part. Technical support is always available to help you with whatever questions you may have. They always understand what you are trying to figure out. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You buy this hoping to never really need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime we buy a protection plan, we really hope that we will never really need to rely on it, but I have used it in the past so I always get it for all of my Apple products. I have used this plan with iPhone, MacBook, and iPad 2, and the customer service is as top notch as it is in the Apple stores. They always take the time to walk me through any steps I need help with; I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing any expensive equipment is always risky without having proper protection in addition to the warranties. Apple products are no different . Apple care provides a way to ensure quality repair in the event of unforeseen circumstances. Also apple warranties are quickly voided if repars are performed by unauthorized dealers. Better to be safe than have a useless piece of junk on your hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, pricy accidents happened on my previous iPad. I think os worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He loves it. I don't have to worry about damage or something going wrong because of the extended warranty. Kids (he is 12) sometimes lose their grip on electronics. I wanted to be sure that there would be minimal down time if there was a breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small price to pay to protect your investment! iPads are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples protection is famous for helping customers with anything. It's worth it;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend puchasing as it provides good coverage at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    American express

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like American Express, don’t go out without it! If anything happens to your iPad or any accessories you purchased to go along with it. They are covered! Along with the AppleCare to protect my iPad, I picked up the Apple Pencil. The employee that was helping me, told me about the accessories being covered. This was something I had not known before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing an Apple product, or any electronica device you need to be protected, and with Apple you can purchase the extended coverage plan and be protected. Crazy not to have anything backing you up for when those oops a car, or the device just stops working. AppleCare plus is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have warranty, apple care is very good, takes care of a lot

    I would recommend this to a friend