Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,145 reviews
  • Rated 2 out of 5 stars

    Apple Req'd mail service w/dozens in store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I cracked my iPad within a couple days of purchase.....I was under the impression that Apple would simply hand over a replacement if the screen broke.....I tried this (two consecutive days) while trying to leave for work 3 states away from home..... The Apple Store admitted they had dozens of the same model, color, & storage capacity in stock....Unfortunately they refused to replace the iPad while I was standing there in the store because they were "designated for sale" with no apparent purchase reservations....very disappointing after buying the iPad Pro (256GB Space Gray), Smart Keyboard, & Apple Care all at the same time ($1,200+ after a special)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that if you purchase an Apple product that you should invest a little more to cover it if something happens to it. Cheaper than starting all over buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will never regret buying this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will never in your life regret buying this. having AppleCare+ has saved me so much hassle in trying to get something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't needed to find out if this is good or not. No problems with product warranty was purchased for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why get an iPad without AppleCare? Rare that you need but it’s great when you do. Replaced my cracked screen in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it because i purchase a used i Pad just to be on safe side but never had issues with I Pad and never used apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hensley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for iPad in December already had to use it the backlight went out, they are on top of fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple icare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having apple care. I had an iPad die a month after the warranty and couldn't get any help with repair. This will save me the worry and cost if there is a problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 1 bought my daughter one and my sister and brother end up buying one I truly recommend thank you for good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but AppleCare+ has rescued me before. When I needed it, it more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive Mistakes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple care on all my products...Who wants to buy a new screen when you drop your brand new iPad Pro? Don't need to with Apple Care they will replace the whole thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple care service is very good. It is easy to get help when you need it. Apple staff are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the grandson having access to the IPAD i thought this would be a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use this, but hopefully when I do it will work out easier than most Best Buy service calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly needed just in case you need it, especially for iPads since its a costly investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi’s membership is a real value and is great to have on account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good back- up to have if you can afford it covers lots of aspect of item would get again in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have apple has made it easy to bring in and fix any issues that you may have never had to use this on my iPad but I have on my Apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if things go wrong. I have never had to use it on my purchases but I know people who have and they had no issues with getting things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I didn’t buy apple care because all apple products come with warranty. So expensive purchase. It doesn’t renew.

    No, I would not recommend this to a friend