Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,145 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when purchasing a new iPhone, you need protection. AppleCare+ for iPhone - monthly plan. its a good thing to have insurance on your phone in case you loose it or break it. I rather have insurance from AppleCare+ then through my service provider so that I can go to best buy or apple store or service provider for help, rather than just the provider. I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a question. You buy an Apple product you buy AppleCare. You can use it for so much. Tech support. Hardware replacement. Etc. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for the new iPad. Great value and you never know what can go wrong. This adds to the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend all that money purchasing your high-end electronics, I highly recommend Applecare plans. They can save you a lot of money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an Apple Product, get the care!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase for any Apple product. Why? Apple products break down a lot and always have operating system issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured and Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great plan to have! I feel secure within my purchase and feel happy my iPad is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this. I didn’t with the other and ended up with a headache. I’d rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'VE NEVER USED IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my IPad Pro is less than a month old, I haven't had to use this Applecare product. All has worked fine thus far. It seemed like a good deal for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't love after market warranties but the protection for this apple product could be ok if there are accidents but overall, we realize that this product is solid and won't probably have an issue on it's own. We bought the warranty because we gave it as a gift. I would not buy the warranty for myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a needed purchase for my wife's iPad. She is pretty accident prone, so this was a purchase that I needed to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momofboys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy buy. Hate to replace a 11 month old iPad cause it cost almost as much to replace the broken screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is now a partner with Apple and can accept and make repairs. This policy allows additional coverage for those that wish a little more then the Mfg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ddparty1896

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use the apple care yet and hope not to as the product cost our ways any defect that should occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan for my New I Pad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I purchased this product and knowing that Best Buy will be there to assist me if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure with Applecare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get help at Apple Store is comforting and will be good for help with any problems or questions should be good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase apple care to all my apple devices, makes me feel safe. i go it for my ipad and my macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible team of people who are knowledgeable, helpful, friendly, patient and care enough to provide a resolution to the question/problem presented!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a Panasonic cordless phone which came with 4 additional phones for my home. So far, we are happy with our purchase and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just never know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you need protection against damage. I would hate to spend so much money on an item that breaks within a few months of having it and no way to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best presents ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my little sister and she loved it! Worth every dollar.

    I would recommend this to a friend