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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 5,145 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything happens to an apple product. You don’t want to get stuck with a product iPod,iPhone, ipad, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Apple Care plan to cover my new iPad because it will cover my investment in case of accident. I have used Apple Care in the past and have been very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that you can have your Apple products repaired in most stores with apple care is great and saves a trip to a mall or somewhere there is an apple store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have in my opinion. You can’t go wrong with the extended coverage for your Apple device. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much needed service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service for my childs iPad because little children will break things, and when it does im not going to spend an arm and leg for a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if my questions would be answered and I knew I purchased Apple Care. The agent that answered was so helpful with getting me set up and working...very understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rescinded for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i break stuff a lot so having this is handy. haven’t used it yet so might just go crack my ipad so i can before this expires looool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy to protect your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been encouraged to get protection for my Apple products and they are well known for their great customer service when something goes wrong so I'll check it out and see if that's true.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not have to use this but it is nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase AppleCare. Great service. The persons that have helped me have been patient and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first apple product and when I got home to use the lightning cable it wasn't working. I live 45 min away from Best Buy and Apple care sent me a new one and I had it the next day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend always doing this just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this, the salesman made it seem very beneficial incase of an accident. I don't like how on top of the initial cost you have a copayment to use it unlike other places for ipads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't buy warranty protection but felt this was worth it. Covers cracked screen and gives you access to Apple techs for any problems or questions that may be encountered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All right if you have the need for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not experience a need for using it. But good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in the beginning! Had to call Apple Support because of issues with my new IPad resolved them & Ipad working fine ever since Thank U Apple for your support!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used AppleCare yet since I only recently bought my apple care product but love what it covers, specially since their are kids in our household and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan especially for a beginer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan is great, especially for a beginner on an I-pad. It's good to know that I can schedule an appointment and don't have to waste my time waiting to talk to a Geek Squad person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .....good to have extra care for your products. I love my Geek Squad because I can take anything to them and they can handle it. With a little extra from Apple Care it won't hurt at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    you can't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to have the applecare, you never know what'll happen.

    I would recommend this to a friend