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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,145 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it so that’s a good thing. Nice to know it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product. Must always purchase when you need to make sure replacement is a smooth transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this gives me peace of mind that if anything happens to my ipad, best buy will have me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get apple care with our apple products. It’s a nice added bit of insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan just in case ipads can crack .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the plan and hopefully I won't need it but good to have it in case I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-Care Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple-Care protection for all of my Apple devices, and I wouldn't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why wouldnt you want to protect your device for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re getting to invest the money into a device, you must get the protection for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Apple Care to protect my new MacBook. I feel safe knowing Apple stands behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for peace of mind and help if I need technical help that I don't know how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most convenient and easy insurance plan for any electronic. A must have if you have little ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmmm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t find that Apple plans are as good as Best Buy. With Best Buy you say you have an issue. Show them and it’s replaced. With apply you tell them you schedule a consultation. Someone tries to fix your item and then you spend the next week waiting for a replacement typically refurbished. But this is my experience. Wrote a review on yours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a great addition to any apple product, allowing you to protect your devices for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy apple care insurance for my devices . Is better to buy some protection f

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually apple products are like tanks but just in case you run into that landmine, you better have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like feeling protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need to use this but it sure is nice to know that it is there if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no cause to use this, and hope I never shall, but for sheer peace of mind it's a 'must have'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plans coverage is great I would recommend it for all your apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love Best Buy customer service is amazing !

    I would recommend this to a friend