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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 551 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and insurance that AppleCare+ offers. They feel it is a must-have, especially for kids and those who are clumsy. Customers also appreciate the warranty and replacement options that come with the plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-551 of 551 reviews
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the AppleCare plan because I paid for insurance on the tablet at the store and then I had to turn around and pay insurance to Apple when I sent my tablet out for repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST CUSTOMER SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the worst customer service, Shop someplace else. The customer service is terrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to download my agreement even after speaking with customers service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Applecare+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchased this package w music tv and news plus apple care i assumed it would start when i activated it not when it was sent it was a christmas present for my 1 yr old so sge only needed the warranty i should have been able to use the other on my choice apple product not yals.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy to shop at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to shop at best buy online is easy I highly recommend this iPad for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+ two thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the Apple care+ on another apple device and the process for replacement was smooth. No fuss, no hoops and it was quick. Very satisfied l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I felt like it was a oversized I phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to early to tell if good, not had to use it, and I hope I don't , that's why you buy it I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this product exists. Can be a headache though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time am buying this iPad for all family members

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy used!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a "open box" ipad from these guys and it is the latest model so im all excited to get it home and check it out. Well, ya no charging block or cord so i had to drive back and buy a cord so i can use my new toy. Heres the kicker... it was marked down like 70 bucks but.by the time i bought a new charging block/cord and considering that apple gives a free set of ear buds with ipad purchases, im acctully fu%&ed off and am out money on my shinning new tab....

    No, I would not recommend this to a friend