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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 857 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for several replacements and Apple likes to take of those who use Apple care. Even out of warranty

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have this product. Works well. It’s always good to have extra security

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Brings Piece Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I feel This Is Expensive Foe The Value Of The Phone. Apple Care Is An Excellent Protection Plan

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost never by warranty programs for any products but I make an except for Applecare. This was purchased for my iphone as I do with all my phones now (highly recommended if you have teens with phones ) but I have purchased them for my Apple computers as well. Last year there was a small issue with my keyboard and Apple send me a new wired $150+ keyboard replacement because I had this plan. They also offer tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my iPhone became unresponsive Apple exchanged it for a new phone ! Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your expensive purchases with Apple Care. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pricey, but I love knowing that if something should happen to my iPhone I will have this to help me.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Solid plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection plan, love having the piece of mind knowing I’m protected

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Good to have for just in case. Price was not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with apple care instead of the insurance through my cell provider. Cheaper and great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less to worry about, more to enjoy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to keep it short and simple . The products of apple alone have awesome build quality and top of the line performance. Apple is basically the chick fil A of tech companies. It has an unbeatable customer service , you’ll always be beyond satisfied with what you get, and not stressful to have to go through . Save yourself the time , trouble, and money and purchase Apple care to get the most out of your products .

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple plan is the way to go for protection and piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    iPhone Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this in case your expensive iPhone stops working. The problem is the price, this protection is not cheap, but it gives peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Best Damage Coverage for Apple Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to use Best Buy Geek Squad phone coverage but now Best Buy only offers or Apple only allows iPhone purchases for protection through AppleCare. AppleCare is the absolute best coverage you can get for an actual Apple product. It isn’t cheap but it does pay for itself with even one incident. Well worth the coverage and it will be fixed or replaced by the people that make the device. It is $150 for the iPhone 8 Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have insurance for your iPhone in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need apple care with any apple products. When I was having issues with my phone I went straight to the store and they did all sorts of tests to figure out what was the issue. After I did that, they gave me a new phone free of charge. I never have to worry about my phone cause I know it’s in good hands.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For only $199, the number of issues covered by this program is extensive

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I purchased Verizon care which did not give as much care that the Apple plus care does so this time I purchased this care plan. You never know when a major mishap will happen to your phone and at least with the care plan you have some peace of mind for an affordable replacment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to cover your investment Apple care is geeat

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 4 out of 5 stars

    Essential

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for brand new iPhone. Makes sense when you consider the price of a new screen on a $1000+ phone

    I would recommend this to a friend
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