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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers for their iPhones. They appreciate the reasonable monthly price, easy-to-use service, and reliable warranty. While some find it expensive, many agree that the features are worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,279 reviews
  • Cons mentioned:
    Cracked screen

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your phone more often than that—like, once a year—or experience worse damage than a broken screen (like dunking it in water, or maple syrup, or whatever other horrible things you can imagine), you’ll probably save money in the long run by purchasing AppleCare+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It is required to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It is mandatory to have it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Priced right insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. I’ve had accidents with iPhones and iPads. Those whoops events are pricey. About $120 a year Insurance is the right thing to do with an iPhone X that costs over $1,000 with the highest priced repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for iPhones as I don’t have much luck with iPhones. They only lasted about 1.5 years for me. This saves me from spending extra money for a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good policy to add to your phone. Especially for clumsy people or for added protection and piece of mind. Anything could happen to a phone even with the best care.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet on my new phones thankfully but have used it in the past on old phones and it is definitely worth purchasing with any iPhone product for protection!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Better coverage than AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the AT&T protection plan for my phone, but when I presented this option for my new phone I took it. It costs the same monthly and gives so much better coverage and options if my phone gets damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must have for ALL products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your goods at all cost be smart. It’s offered at a reasonable price to protect your device. I suggest you get the protection you can pay monthly or for the year

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Safe of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out a lot when needed. Just to have a safe of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend the money monthly but I'm sure glad I did. Used it and they sent me a brand new phone at no Xtra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone 11 pro and it is important to add apple care plus coverage on your phone to protect it in case you drop your phone and break the screen

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a peace of mind knowing that I'm covered in the event something was to happen to my phone. I think this was a great upsell by the associate because I normally don't get added coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Warranty is the way to go

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids these days drop phones all the time. Having the peace of mind is everything as without it you are essentially just having to buy a new phone otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be crazy to spend this much money on a product and NOT get a protection plan. Accidents happen, and even if you buy the best case on the market just remember the Titanic was “unsinkable”.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wasn’t gonna add this to my plan, ended up getting it and I forgot I had it, dropped my phone and got it fixed for a few dollars as I had AppleCare

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Unsure at first

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really sure I needed to get apple care. Glad I did. My daughter dropped her phone after buying it for only a week. Saved me having to pay extra.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my Apple protection plan. I am glad I added it. It saved me in the long run when my screen cracked.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    good insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this insurance for my iPhone and watches. I cancelled my other insurance plan through Asurion because I believe this is much better and cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an iPhone Xr for my sister and made her pay for apple care she is so clumsy she would drop her phone or lose it so this is a great thing for her to have.

    I would recommend this to a friend