Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 857 reviews
  • Rated 5 out of 5 stars

    Great protection for my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X was a huge gamble from Apple, but one that really paid off. Losing the home button and altering the design was a dangerous move, but one that was sorely needed after years of similarity and the premium design, extra power, all-screen front mix together to create - by far - the best iPhone Apple's ever made. It's impossible to give a perfect score to something that costs this much - but this is the closest to smartphone perfection Apple has ever got.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good plan to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to have a protection plan for your phone just in case something happens

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent coverage!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy an apple product without it. Well worth the extra $$ for the protection!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price in case of damage can go back to Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought the apple care for our daughters phone for peace of mind. Having kids it seems accidents always happen.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary purchase for the new phone. A little pricey, but a must have

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Apple care coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary purchase for the new phone. A little pricey, but a must have

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Took it based on feedback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard many comments saying that the glass repair on Iphone X is costly and I always frop my phone very often

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can’t go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great if you want that extra security for your purchase. Works great

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even got a chance to use it. It’s expensive & apple would still charge you a fee everytime you get a service done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+ for iPhone XS Max, XS, or X - 2 Year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for iPhone XS Max, XS, or X - 2 Year IS GREAT PROTECTION FOR THE IPHONE

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Too early to really tell.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use AppleCare for this iPhone yet; but past experience and peace of mind make it very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Need protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i read how much the repairs for a new iphone costed i decided that this protection was necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the apple care + for teenagers phones. Worth the extra protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth buying for any accidents or breakage or minor repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fav color. Beautiful and Professional Quality Pictures! Best camera ever!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this insurance especially with todays cost of phones and tech

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Best Coverage

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coverage you can get for your iPhone XR, great price for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for the phone that the wife has

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every apple product should have this. Before i leave the store it's added.

    I would recommend this to a friend