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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 857 reviews
  • Rated 3 out of 5 stars

    This vs invisishield and case?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure id buy this or the cases and a screen protector. Getting to costly for a phone that usually cant handle software upgrades 2 years down the road

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service should be included with a high priced computer purchase. Apple overcharges for everything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my last screen broke I’m hoping it’s of some help while I have the new phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care is So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Best Buy plans, especially when the closest Apple store is around an hour away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care+ iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Apple Care without it you gamble on spending countless dollars to get it repaired. Only issue is the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh - iPhone died after less than 2 years - tried to use the warranty - they could only provide a old, refurbished phone, cost $250 to get it - no way that the cost effectiveness on this made sense. Plus, how bad is iPhone becoming when phones blip out after less than 2 years and wont do anything for you?!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, definitely buy this as iPhone X has technical issues. You will be on your own if you don't have AppleCare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It could be cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be cheaper. Haven’t needed it yet, but glad to have it for when I do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare for Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished it was more durable and provided more protection for expensive phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh eh eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is somewhat good but they don’t replace your phone... so yea

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey I think it would be great if it would be a longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't live without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must for any devices purchased, especially for the children.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better value with the yearly plan. id go that route if u can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet. That is good. Time will tell.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad and happy to have it. Although, Never had to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this as I returned the phone for a different model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never really utilize support plans from apple, skip next time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't purchase an apple product without AppleCare.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is just a pain in the *** no matter what. I’ve sat for an hour tryin to get help with a warranty and the phone was melted, it literally just started to burn up.. well they wanted the serial number and I told them I couldn’t provide that since the phone was melted. They told me they had the number but couldn’t help till I gave it to them which was impossible and they were absolutely no help passed that. They charge for a warranty but you better hope you never have to use it because they’ll make you jump through so much hoops, all while being a condescending ***hole on the phone, that’s it’s probably easier to just go get it fixed on your own.. Eff you Apple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot I had this and it ran out before I got to use

    No, I would not recommend this to a friend