Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-857 of 857 reviews
  • Rated 3 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to get apple support without having to buy in apple store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this so far so I don’t know what it’s good for

    I would recommend this to a friend
  • Cons mentioned:
    Accident prone

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother unless you’re just accident prone. Left money on the table when I got a new phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Protective insurance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate it because we haven't had to use it. I was told that it is a good investment in the overall health of the phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks when you Pay $200 for a warranty & you take care of your phone but hey good for those who aren’t careful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    at the end you always have to pay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send to fix a couple of times, but never was free, always is some deductible to pay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive . Should be free with a phone with that price tag.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too pricey.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too pricey. It helped with a couple of laptops but not worth the value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor service from Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unacceptable cell service from new unit. Apple did not offer any help! Spoke with them and they said they had seen some problems with cell reception but no solution. Best Buy took the unit back and second works fine. Not sure I want to buy anything from Apple that is not purchased at Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No to extras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s just a waste of money. Apple products are well built and built to last. So no need to get this. I still use the iphone that i purchased together with this applecare which is expired already and my phone still looks brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was directed to get this plan but discovered after 2 year plan ends so my phone no longer had insurance which was upsetting. This was not explained to be until after I went to change my payment method. I would have purchased through my provider if I would have known.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it, not really sure it’s a good product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced and you still have to pay to repair it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad luck Leon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like for the money they don’t cover very much of their products and stand behind it therefore I would rather go with Verizon Care

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hell No!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this service a try, but they want too much information for a “free” service. So my answer is hell no!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is great and helpful but I never used it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Used for fixing a broken phone like a warranty

    I would recommend this to a friend