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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 857 reviews
  • Rated 5 out of 5 stars

    Apple Care is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Apple Care, they will help you set up your device and answer any questions you have with your new device and should you have issues they will repair or replace it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Extra coverage if needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case I needed extra coverage. Phones are so expensive and it’s reassuring to know I have extra coverage. Haven’t needed to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this apple Care for my phone! best thing to do since i dropped it and the glass broke completely.. i got a new one from the store same day!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hopefully not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan yet. I will update should I have to use it. Phones are so expensive now, so I figured this plan would be a good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with aplle purchases at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Products have been good but apple care support is exceptional. Technical support provided by Apple makes their product outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing any Apple phone I always purchase their protection plan. It is just pennies a month when broken down over the 2 yr Oman

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is great. I’ve used it before and it makes things a lot cheaper than having to fill out pay for a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was great to have for an iPhone especially if an issue with the phone. Could not find a better way to protect the phone than this.

    I would recommend this to a friend
  • Cons mentioned:
    Accident prone

    Rated 4 out of 5 stars

    Good Value if your Accident Prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good Value if your Accident Prone but only if you’re accident prone. If you don’t break your new phone twice in the next two years, it’s not worth the money. It’s a better value for the highest end phones than it is for cheaper devices.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the coverage personally, but have heard great things about it. Worth the price to have your products covered just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind with AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems foolish not to acquire the AppleCare+ protection plan. Didn't purchase it years ago and got burnt, not this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Apple Care+ just in case I drop the phone. I had experienced dropping on the ground and cost the same to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combined with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This becomes a terrific value. You are bound to need IPhone support. Expand on Applecare with total tech and get outstanding care.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will recommend to everyone, worth the price. Best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple = Buy a warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy an Apple Device, it's a must to buy Apple Care on it. I've always put Apple Care on every Apple Item I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best money ever spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always carry AppleCare for all my electronics. Customer service is always great and can help with any issues you may be having.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    A necessity for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the iPhone X costing much more than 1000, spending the 20% more for Applecare+ wasn't fun but I feel it's a necessity as repair costs are outrageous. Price on mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great - pictures come out top notch and beats other phones. If you need to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to purchase apple care because it covers up almost everything and iPhones nowadays crack easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection to have when dealing With Apple products. I make sure all my products with Apple have Apple protection!

    I would recommend this to a friend