Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers for their iPhones. They appreciate the reasonable monthly price, easy-to-use service, and reliable warranty. While some find it expensive, many agree that the features are worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,279 reviews
  • Rated 5 out of 5 stars

    AppleCare!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy with my iPhone I was having trouble with. Called them up and the situation was rectified quickly. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly payment bothers me but is worth it. The iPhone is extremely expensive. I would have to continue paying for it if it were damaged or lost. A replacement would come as a refurbished iPhone. Make sure you are aware of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad I purchased this, my mother broke her screen and thankfully had apple care, the re assurance of having this is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This option was cheaper than the AT&T insurance

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the monthly iPhone insurance with apple care was cheaper than the insurance that AT&T was offering at the time of purchase of my new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anybody they have tons of music and fast and easy downloads while being safe all at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best warranties, hands down.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty in the past with other Apple items and they go far and beyond to help their clientele. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy apple care is more convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy apple care is charged monthly instead of all up front, far more convenient than having to ask apple for a refund when I upgrade my phone every 12 months with AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to be prepared

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard rumors about the iphone x having some bugs so applecare will allow me to take care of those issues if they ever happen to me. Makes me feel more prepared for the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Any problems and apple will fix it for a low price! Have bought it on all my phones and I eventually break my screen... so yeah definitely a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that a person can now take their device back to the store and have someone work on it there versus having to send it off to Apple.. Nice improvement !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice option!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me, and you upgrade your phone very year, this will save you money. You’ll pay $120 in the long run for AppleCare instead of $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always make sure to have apple care when upgrading apple products or making the switch to apple products. you'll thank yourself in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Great Warranty - Except......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except it doesn't cover water damage. So, I can DROP the phone.....run over it with a car and get it replaced, but if I fall into the lake while fishing I'm out of luck. Doesn't make sense, Aside from that, the tech support is excellent and the warranty is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should ALWAYS buy AppleCare Plus for your iPhones. It’s cheap and will be there for you when you make that one tiny mistake and drop your phone. Always get AppleCare plus.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes sense to get insurance on your phone, if it’s apple better to get apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 8 Plus just quick working last week. I took it to geeksquad and they replaced it for free. Having this Apple care is definitely worth the monthly fee. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had any issues to use this care service. But it is lower in cost than the alternatives i was paying with my service carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Monthly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can pay this monthly for as long as I want and it doesn't have an ending date like the 2 year apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have on all Apple products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Apple Care on my iPhone X because the phone itself is very expensive. I also believe the benefits are greater than all the Cellphone Carriers for Apple Products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rely on my iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use more of the features than ever and I don't know what I would do without it. That's why having my phone backed up in the cloud, and insurance gives me peace of mind.

    I would recommend this to a friend