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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers for their iPhones. They appreciate the reasonable monthly price, easy-to-use service, and reliable warranty. While some find it expensive, many agree that the features are worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,279 reviews
  • Rated 5 out of 5 stars

    They helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is worth it believe it or not....they’ve replaced my daughters phone no questionnasked as long as the phone has no damaged caused by you on purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i am not sure about service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it and didn't have a chance to use it but I can say that it's pretty good offer and great price; hopefully, service will be the same great as offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use to never buy the warranty but learned my lesson the hard way so purchased the warranty for my iPhone 11pro max to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my new phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought the new I phone 11 we decided to purchase the Apple Care plus plan..it's a monthly plan and we feel better having the plan..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & convenient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Apple care does what it needs. If your phone breaks, or has tech difficulties, apple care is there to help and saves you money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes to switch with designer cases so if your not into getting cases for your devices this plan should be a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get the Apple Care. If I'm going to pay that much for a phone i want the security that is will work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this if your planning on getting the iPhone 8/8+. The first 2 accidents would be beifical, but after the 3rd I would advice thinking of other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased this for all of my products. This Palm saves you money when something happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will take care of your devices, however you may want to have a back up phone because repair times may take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Apple Insurance I was able to have my broken screen fixed at the Apple Store with genuine Apple Parts in less than a day. It was a smart purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like AppleCare, However, I have never had to use it. It is less expensive than the insurance through my wireless carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an apple product it’s smart to buy this service. You never know when it may come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure your product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great way to insure your apple products! No need for extra insurance, it covers everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reps at apple care service are so polite and professional, i was having some problems with my phone and they were able to assist me and resolve my problems. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care A Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely A Must Have!!! If you have the money then pay for it in full instead of mnthly installments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it seems to prove more for protection than the insurance my carrier provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a phone from Best Buy I highly recommend their geek squad protection plan. It’s great coverage if you crack your screen or need your phone replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the iPhone X purchase, you can bet I am going to have the added security of Apple Care. I think it is a must with a phone priced as much as this one is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. They are the absolute best. Please purchase Apple Care if you are buying new products. It’s totally worth it.

    I would recommend this to a friend