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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 857 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    no brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without protection for this investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other day after much caution and being so careful I accidentally dropped my phone to my surprise the screen cracked I was so worried of the cost then I remember I had apple care+ thanks to this its a much smaller fee in comparison to the full cost of a screen replacement

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it does. Insurance and the whole deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Learn how likely will something happen to you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on history how likely will something bad happen to your phone. They are like the casinos they know it is more likely that they wont give you money. So know your risk, it is a good product if you will likely have an accident.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love to know phone is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for something so expensive is great.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X is an investment. Apple Care gives piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get protection for iPhone. U need it 4 it...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have apple care do not get phone without it

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but I’m sure I’ll be glad I purchased it if I have issues with my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 3 out of 5 stars

    Apple Care+ for iPhone is a waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I would by the Apple Care again. It was a two year plan - not cheap - that offered a free battery within that time. Toward the end of my contract I went to Best Buy to get battery replaced. I was told that I didn't need a new batter as mine was 94% capacity. The plan was kind of useless to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a kid phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for a kid’s phone. My kid drops his phone a lot, even with a case, I need the Apple care

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance plan in case something goes wrong. Hard to get excited by a warranty - at least until (if) you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    A must... but has a high deductible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty. its incredibly helpful. there is a high deductible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan for my wife's new iPhone. Good investment, good price and wise choice.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    You decide if it is worth to You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but if I need it it was probably sorted to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty for apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many apple products over the years. You will find no better warranty and help service than the apple care warranty. customer relations are the always American and most knowledgable on any apple product. It is always a pleasure to make the call to them for help.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for what it covers in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for secure protection of your phone. This covers all areas of damage or loss to your phone. It's greatly priced and at the same time easy to cancel if need be. Agents are always available for questions regarding this plan.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it considering how expensive phones have become and how much we rely on them, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal over att insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our case we dropped the monthly ins thru att and paid a one time payment that ended up the same price without the hassle of dealing with att’s joke of an Insurance plan. Just go to the Apple store to get a screen replaced or pay a flat fee if you need a whole new phone when needed

    I would recommend this to a friend