Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 577 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides protection and peace of mind, with many expressing gratitude for having it. The insurance and warranty coverage are also seen as valuable benefits. While some customers find the price to be expensive, many consider it a must-have for their Mac, especially given the high cost of Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 577 reviews
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great peace of mind when I’m covered by AppleCare, I recommend buying it if it doesn’t come with whatever you are purchasing from the company.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    You can go wrong

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s Apple always need Apple care all Apple products always get the protection because I will be a lot of money if it brakes

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any MacBook. Only reason for 4 stars is that its an extra few hundred dollars. That said, I've never had Apple give an issue when I've had AppleCare plus. Get it if you can for the piece of mine. Modern laptops don't have minor issues

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Essential

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely essential if you own Apple products as they are costly to repair. It’s great to have this in case something dies go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    MacBook AppleCare

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased AppleCare for my MacBook Air because I made the mistake of not doing so with my last one. I have had it in the past and it has really paid off. I hope that I do not need to use it, but I know, based on previous experience with AppleCare that it is a great product that provides peace of mind in knowing that if something happens it will be taken care of by Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Issue

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit difficult to have them pay for what had happened to the laptop but in the end they did. Hopefully no more issues

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    TotalTech is the way to get AppleCare+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is expensive but worth it if you have any issues. However, I would recommend BestBuy TotalTech instead, since you get AppleCare+ with that subscription but on all items bought from BestBuy while subscribing. If you have more than one device it can really pay off and save you money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Lessons Learned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way, when my granddaughter needed work on her iPad that didn’t have AppleCare included. It was very costly to fix. Better have it and not need, than not have and need it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Choose your protection wisely

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many moving parts on a laptop to not have protection. Best Buy’s own protection plan was cheaper and covered more products but it’s a yearly subscription. I don’t spend thousands of dollars in Best Buy so Apple care is better for me.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Recommended for coverage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to have for apple laptop to protect from unexpected. For safer coverages its better to have one

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    No tittle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind although in the back of your head you think you’ll never use it due to brand reputation of being trouble free, at least for me. I’ve been using Apple products long time and no trouble at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure thing! Best Buy has a pretty solid reputation for their products. They carry a wide range of electronics, from laptops and TVs to home appliances and gaming consoles. Most of their stuff is from top brands, so you can usually count on good quality. Plus, their customer service is generally pretty helpful if you have any issues. Have you bought anything from there recently?

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be silly to not buy this when spending thousands on their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when needed especially when you’re always busy on the go

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care Warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter a new Mac book to replace her older one so we went online found one reasonably priced at Best buy and she said she also wanted a warranty in case something happens so we purchased the apple care warranty for peace of mind and she happy we did....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuz AppleCare

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook works well, so I haven’t had a use for AppleCare yet. Rated 5 stars as a default, have heard all good things from other AppleCare users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES YES YES

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product your Mac this is very essential to your purchase you will not regret

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to everyone to get this added on. You never know when something like an accident then you left with buy a new one at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Always Get AppleCare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Apple devices and will always recommend AppleCare. I had an iPad's nearly snap in half and they replaced it. I've also had internals of a MacBook get replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it depends on how you treat your stuff, but if the product is moving a lot is probably a good idea to get apple care

    I would recommend this to a friend
Sponsored