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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and insurance aspects of AppleCare+. They appreciate the extended warranty coverage and the security it provides against potential damages or technical issues. The price is also considered reasonable for the value it offers. Some customers also find the product helpful and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 489 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Do not skip it if you can afford it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? My daughter loved her computer, used first night after permitted hours, then put it under her bed, forgot about it, and stepped on it the next day. In the meantime, I was woke by a screaming teen. I went to Apple; they swapped the Screen and board for $99. it paid itself

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Decent Warranty Pricing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid warranty option for Apple products. Its bound to the serial number so no special accounts needed. Best Buy tried to push me away from this to buy their "total tech" subscription but its not worth it for most people. Only opt for this if you buy several electronics a year from Best Buy. Apple care was roughly $200 for me for 2 years and Total Tech is roughly $200 for 1 year but for any device linked to your account.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Expensive peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it, adding an extra cost to an already expensive purchase hurts but you’ll thank yourself later if the device fails after the complimentary warranty is over or if an accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Before, During, After- My experience online

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to buy product online was fast and easy. When going to store to pick up the product again the service was awesome. And the support provided after we bought the product has been the best. And the product..we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing computer, its easy to do work in and i have no trouble using it, its fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one waranty coverage that is well worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the AppleCare with my device purchase but seldom use it for any malfunctions because the MacBooks are well made. I do call them for helpful advice on operations and tech questions and get great support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple care so much and makes me feel better with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit compares favorably to the MacBook Pro I have been using for 5 years. Very light but sturdy so should travel more easily than the MB Pro. The new Starlight color is gorgeous--so very tired of silver or black cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan. Glad I purchased just to be on the safe side. Love the Mac book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple care in past purchases would not do without

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything Apple you always want to buy apple care. It takes the worries away if your college student has issues when they are away from home

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better have it than not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a MacBook Air. Of course ya gotta have the protection! Three years instead of monthly. Saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredibly helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is totally worth it! The support is fast, friendly, and incredibly helpful. It gives me real peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare + for Macbook Air - 3 Year Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for Macbook Air - 3 Year Plan Bought this when I purchased my Macbook Air Hoping I really don't need to use it but I guess it's nice to have it for peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Offer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services Apple offers. I recently bought it for my MacBook Air. They will replace or fix my laptop for any minimal, intentional, accidental or detrimental damages. It could save you so much money in the long run!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spoiling Myself!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new updated laptop. I was using my daughter's old MacBook! I use it daily. For my Cricut Designs and my daily Calendar! So glad the salesman directed me in getting the AppleCare. Absolute peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing and it really helps out a whole lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy if your clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about about buying the AppleCare+ to begin with. But I’m pretty clumsy with my devices and drop them a lot. So I thought it would be a smart purchase for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the necessities when it comes to buying apple products. Something always happens, and apple care is an amazing safety net for when it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, so for now 5 stars lol. Hope I do not have to in the near future. Love my MacBook 15. I am glad I got the bigger one. It has been a learning curve, as I have been an iphone users since the 4, but never owned a MacBook. Very different from the Windows PC. Great to always have Apple Support available when you need them.

    I would recommend this to a friend