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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 606 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have care when you need it. Great to have the added protection

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Value for money

    Rated 1 out of 5 stars

    "Phone support" doesn't know how your Mac works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called in to find out why my MacBook was sending video at 30hz instead of 60hz... The lady who answered the phone (after waiting a while) had to have me read her the URL's for the apple support documents I'd already found so that she could read them herself, because she didn't know what was going on. I'll never spend the money on AppleCare again. Ever. This whole thing is starting to make me want to try PC again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this as it gives great assurance of my product being protected. Thankfully I have not needed to use it. It may seem pricy but it is important to have when you have made a big purchase for an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro latest version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth every penny mostly when spending so much money for a MacBook Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting to protect your device in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year WARRANTY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say ? this is self explanatory and why not to buy it if it cover anything except abuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple MacBook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased along with an Apple MacBook and would purchase again with any Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase apply care+. It’s the next great thing compared to geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when I bought my daughter a macbook for college. Glad I did because it paid for itself because the screen went out 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always takes care of you when you purchase the apple care plus with any purchase that you add this plan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an important thing to have for your products. Let's you replace items and get what you need if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must to have the care plan. I purchase it every time I buy an electronic product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant leave home without this coverage. Cheaper at have the price when you have an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important with every mac. It helps you get the repairs done internationally also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it much but it does provide peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mac Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, a must get to protect your mac, the cost to replace is much mote expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this protection plan or especially if you’re spending over two grand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care. I never had any issues when i actually had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t walk away without it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the assurance and peace of mind, that if something should go wrong you’re protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for all the unexpected issues. Never had to use it yet but I feel protected

    I would recommend this to a friend
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