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Customer reviews

Rating 4.8 out of 5 stars with 172 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-172 of 172 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products I love it and I definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products I love it and I definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is necessary. However it should be included with the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t find who to talk to, to cancel it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this one star because it has been THE hardest thing to cancel. I no longer have the phone that this plan was on and got a new plan for my upgrade. No one seems to know who I am supposed to talk to about cancelling it and now it shows I PURCHASED it the day it was to be cancelled. It’s ridiculous

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trying to cancel service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cancel my plan but it keeps appearing on my credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to remove plan without jumping through hoop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will not let you remove the plan without waiting on hold for a hour, finding your receipt and reading them a whole bunch of information they have directly in front of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Applecare, apple always wants money! :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare keeps wanting payment for this, again it is something they keep insisting that we pay for, which has already been paid for. :-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy not to have it. Always get to earn my Apple devices especially because I do not like to wear any cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care has great phone and online service and customer friendly for repeat customers with new purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took off a star because I have not needed to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a decent value as phone insurance goes. I took off a star because, thank goodness, I have not needed to go through the claim process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Called in kind of hard to get through and and get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called in kind of hard to get through and and get something done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than AppleCare. It’s the best. Highly recommended!

    I would recommend this to a friend