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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 36 reviews

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97%
would recommend
to a friend

Customers are saying

Customers appreciate the protection and insurance that AppleCare+ Theft & Loss for iPhone 12 provides, giving them peace of mind. They find it worth the money, especially after experiencing the benefits firsthand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    AppleCare & Theft - Everyone should have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already use this plan because I forgot my password and had to have the phone wiped out and my information re-loaded. I like the having insurance so I don't have to worry about damage or theft. And being able to go into Best Buy and having them fix or help me with any issues I may have. Great plan.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    AppleCare care protection for my kids phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect insurance for an 18 year olds phone. I also got the same AppleCare protection for my daughters iPhone. Luckily it hasn’t been used yet for either but a small price to pay knowing in case anything should happen it is available to us.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to purchase a device I highly recommend you buy some form of extended protection. You never know what could happen and warranty claims are much cheaper than replacing it yourself out of pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 4 out of 5 stars

    Apple Care a must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a new iPhone it’s a no brainer to purchase Apple Care. Thank goodness we’ve never had to use it but it’s good knowing that our devices are covered if we ever need it.

    I would recommend this to a friend
  • Cons mentioned:
    Difficult to cancel

    Rated 5 out of 5 stars

    Worth it but difficult to cancel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrote a review on another plan for an old phone and gave it one star. It is worth the cost if it’s lost, stolen or damaged but good luck trying to cancel it when you don’t want it, need it or added it to another phone instead. I call my service provider and they say to talk to Apple, call Apple and they say call the 3rd party, Best Buy, call Best Buy and they say to call provider….talked to 8 people that day and I don’t think it’s cancelled yet

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift, Worth the money

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for Christmas for my daughter. She loves her new phone. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Apple car I highly recommend this as well you want regret it

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple Insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this purchase for my IPhone, if I have any problems Apple will fix or replace my cell phone. This is the right type of insurance to have. Who else will replace a stolen phone.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Happy insurance available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a phone without some type of insurance- thanks Best Buy for insurance availability.

    I would recommend this to a friend
  • Pros mentioned:
    Worth the money

    Rated 5 out of 5 stars

    Worth the extra cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven’t had to use the Apple Care. However based on past experiences I have no doubt it’s worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good option for insurance just in case you were to lose the phone or have it stolen

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Theft Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I did not have to use this plan. It provides peace of mind if in fact the phone is lost or stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I phone protected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries knowing my I phone is fully protected from loss or theft.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Absolutely necessity!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, because you will definitely need! So glad decided to make this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new iPhone I could not leave the store without AppleCare. Peace of mind is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Christian phone protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian IPhone protection plan, always good to have a protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must when you purchase any apple products. If you don’t do it you will wish you had purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for the win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Apple care for this phone purchase because Apple will send you a new phone if you lose or break it vs a refurbished phone from asurian. And it’s less money each month.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Apple iPhone 12 (purple). The only problem is that I wish it would have come in the larger size

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have that gives you the added protection that you should always have.

    I would recommend this to a friend
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