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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 35 reviews

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94%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare+ Theft & Loss for iPhone 12 Pro - Monthly Plan for its comprehensive protection against various losses and damages. They appreciate the peace of mind it provides, knowing that their device is covered in case of unfortunate events.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Cracked screen, Protection

    Rated 5 out of 5 stars

    I 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a must to protect your new I phone. everything from a cracked screen to theft is covered.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Deductible

    Rated 5 out of 5 stars

    Better warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better coverage than the Verizon coverage. Lower deductible for lost or damaged phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you need when you invest in a high quality phone. MUST NEED in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Don't skip apple care!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of passing on the apple care with my last phone. I will not do that again! I spent much more than the cost of apple care when I had to get my screen repaired. The apple care is well worth the minimal cost - even for just peace of mind!

    I would recommend this to a friend
  • Cons mentioned:
    Valuable

    Rated 5 out of 5 stars

    Added comfort for new iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this so far as have had no problems, thankfully! But it is a real comfort to have it just in case of an accident. I will cancel same when my phone is older and becomes less valuable, as I have in the past with previous iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Consider Getting It.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for for phones that so pricey. In our household close to 30 Apple products have had Apple Care. Only used it a few times, but it saved us thousands.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth getting!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hesitation on helping with items purchase it is totally worth it!!! Peace of mind guaranteed!!!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    No

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but have used it in the past and it’s still a expensive fix.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone insurance is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have purchased the theft and loss protection insurance. I feel safe using my phone now.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is one of the best insurance. They take care of everything that can go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must buy for an expensive phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go anywhere without this! Protects against a lot of losses and damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use so I can’t tell you it’s great, but phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Does exactly what it is supposed to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with all apple products. Great investment for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this if you buy a phone over $1000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have !! The monthly plan is great. Never had to use it but knowing I have it for as long as I can is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaned my lesson with the protection plans, lost my Apple Watch, contact Apple and found out that I didn’t add the protection plan. Lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy being able to pay for this monthly then all at once like everywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love having apple care.. received new phone quickly and with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY APPLECARE. ITS BETTER TO HAVE IT AND NOT NEED IT THAN TO NEED IT AND NOT HAVE IT.

    I would recommend this to a friend
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