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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 196 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with AppleCare+ for the peace of mind and protection it offers for their Apple products. They find the coverage to be great and handy, and highly recommend it to others. Customers also appreciate the warranties included with AppleCare+, especially for Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 196 reviews
  • Rated 5 out of 5 stars

    Protect your valued goods!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic service to have covering all your expensive and valued tech. Had an accident with my brand new ipad pro and they sent me a new one overnight. Couldn't have been easier or made me happier! Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great Bonus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not be delighted? As a member of Best Buy's Total Tech program, I was thrilled to find out that Apple Care Plus was included with my membership. This added layer of protection for my Apple devices has been a game-changer, and I'm grateful for the added value it provides. With Apple Care Plus, I don't have to worry about the cost of unexpected repairs or accidental damage. The plan covers up to two incidents of accidental damage, giving me peace of mind knowing that my devices are protected against the unexpected. In addition, the plan includes priority support from Apple's experts, who are always available to answer any questions I may have and provide guidance on how to resolve any issues. The process of signing up for Apple Care Plus was quick and easy, and the Best Buy team was incredibly helpful in explaining the benefits of the plan. I'm glad I decided to enroll in the program and would highly recommend it to anyone looking to protect their Apple devices. In summary, as a member of Total Tech, Apple Care Plus has been an incredible addition to my membership. The plan provides comprehensive protection for my Apple devices and gives me peace of mind knowing that I'm covered against the unexpected. If you're a fan of Apple products, I highly recommend looking into Apple Care Plus as a way to protect your devices and ensure their longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are covered wouldn't buy an apple product without ths bobby i work too hard for my money to replace this stuff. haven't had to use it but good to know i have it i can take my iPad out of bubble wrap now

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Apple protection is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind when making purchases on apple objects that cost a bunch and could end up at one time breaking. this helps you make purchases knowing you are covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One of the best protection plans ive found

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best protection plans ive found protects all apple products

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever did was purchase this applecare. I think the peace of minds that it gives me is priceless. I can sleep easier knowing that my Mac Book is covered.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest apple care for all apple products as there is no way I wouldn’t…. Even simple things break for no reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan, have only had to use it once but well worth it to have with my Macbook Pro

    I would recommend this to a friend
  • Pros mentioned:
    Handy

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install get to have the comfort and knowledge if anything go wrong you have back up

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service si fast and excelent product i love Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased apple care + initially for only my computer, but after I purchased a tablet for my daughter I added it on to hers as well. I am happy that I have peace of mind just in case an accident were to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Service
    Cons mentioned:
    Appointment

    Rated 3 out of 5 stars

    Should re-look the drop off/pick up policy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to make an appointment to drop off/pick up your item is really a pain. Especially if you are standing there & there is literally no one waiting for service. We live an hour one way from the nearest location so not great on that. The service & protection are a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have this protection because I had severe problems trying to get setup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the purchase. never used it yet but it gives me peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Excellent care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is an excellent protection plan that gives the customer peace of mind if anything goes wrong with the item covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a need to purchase. Not only will it cover repairs on your Mac book but also computers or devices at home. It’s great to know my items have a awesome safeguard if I ever have issut

    I would recommend this to a friend
  • Pros mentioned:
    Handy

    Rated 5 out of 5 stars

    Got you covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest warranty that I have ever purchased. If it breaks, just take it in and they fix or replace it. There is sometimes a small fee, but it beats have to pay the whole price all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Appletech warrnty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties included with Totaltech, especially the AppleCare warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wonderful when you need it. You never know if you do

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Much-needed for apple products.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value as it gives you the peace of mind when dealing with such expensive and valued apple products

    I would recommend this to a friend
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