Customer Ratings & Reviews

I recently purchased AppleCare+ for my new MacBook Air, and I’m glad I did. The MacBook Air is a big investment, and AppleCare+ gives me peace of mind that I’m protected if something goes wrong. The coverage includes up to two accidental damage incidents every 12 months (with a service fee that’s much cheaper than paying out of pocket), extended hardware warranty, and priority access to Apple support. What stands out the most is the convenience. If I have an issue, I can take my laptop to any Apple Store or authorized service provider, and it gets fixed quickly. The support team is knowledgeable, and I like that I can also get help online or over the phone whenever I need it. For me, the biggest benefit is knowing that if I drop my MacBook or spill something on it, I won’t be stuck with a massive repair bill. The added battery coverage is another plus since batteries wear down over time. It feels like an affordable insurance policy for a premium device. Overall, AppleCare+ gives me confidence that my MacBook Air is protected long-term, and I highly recommend it to anyone buying a new MacBook. The peace of mind alone makes it worth it.

I have a layer of security knowing I can reach out to an Apple Professional for help when I need. Being able to get my issues solved helps me be productive. I would recommend have this to any one using Apple Products that need assistance.

I got this applecare+ free since i have a membership with bestbuy. Very good value.

AppleCare+ bought through Best Buy gives you the same Apple-backed coverage as buying it directly from Apple, but Best Buy adds some purchase and membership perks on top. The biggest extra perk is when you pair it with a My Best Buy Total membership, which can include up to 24 months of AppleCare+ on eligible Apple devices you buy at Best Buy while your membership stays active. ​ What AppleCare+ itself covers Extends hardware repair coverage beyond the standard 1‑year warranty and 90 days of tech support, and gives you “one‑stop” support with Apple for hardware and many software issues. ​ ​ Includes coverage for accidental damage (like drops and cracked screens) with a per‑incident service fee, and you can choose regular AppleCare+ or AppleCare+ with Theft and Loss for iPhone and some other devices. ​ ​ Perks of getting it at Best Buy Best Buy is an authorized AppleCare provider, so you can add AppleCare+ at checkout in store or online, or within 60 days of purchase with a quick inspection or remote diagnostic. ​ If you like in‑person help, you can often get repairs or diagnostics at Geek Squad / Apple‑authorized techs in Best Buy, which some people find has shorter wait times than going to a crowded Apple Store.

I used to rely on standard device insurance, but after my last experience, I switched to AppleCare+—and honestly, the difference was night and day. With my insurance, when my iPad broke, the claim process dragged on for almost three weeks. Between filling out forms, waiting for approvals, and dealing with back-and-forth emails, I was left without a device when I needed it most. Fast forward to when I got AppleCare+: my MacBook had an issue, and I filed a claim directly through Apple. Within two days, I had a replacement device in my hands—no long forms, no endless phone calls, and no “processing delays.” Apple handled everything quickly, efficiently, and with no extra stress on my end. If you’re someone who relies on your devices daily—whether for school, work, or personal use—AppleCare+ just makes sense. The speed, support quality, and hassle-free replacements are unmatched compared to most third-party insurance plans.

AppleCare+ is well worth the investment. Over my many years owning Apple products, I’ve had to use the protection three times. Each time, it was very easy to get a replacement for my item, whether an iPad or an iPhone. It’s a very smart investment, and it is quite easy to make your claim, unlike other “warranties”.

Insurance is always a great play when dealing with anything of high value because you really just never know when an accident will occur. Always a great choice.

I have always had exceptional service with all my Apple products, when you call, there’s a person that answers and they listen and ourabsolutely willing to help.

I’ve had AppleCare for over 5 years and I am completely satisfied with their technician. When I’ve called AppleCare technician always answers the phone, gives helps patiently and stays with me until the issue is solved or I’m satisfied.

Love Apple care+ as soon as i got home, i needed to call for help on my headphones, even though i bought it for my laptop. Great service. Best piece of mind purchase.

I will never not have apple care plus! The ease of walking into the apple store and being helped by a human is unmatched

I had to use my AppleCare for the first time a few weeks ago on my MacBook Air. They made the process very smooth and understandble.

Nice to have Apple care upfront. So I didn’t have to add it to my apple care one

It’s great to know that we have this product and it relates itself to Best Buy so that we can use the geek squad if we need it as well.

I was so thankful I had AppleCare on my computer. My screen recently went down and they completely replaced it. If I hadn’t had AppleCare, it would’ve costed me quite a bit.

instead of paying apple for every item, this is a best offering from bestbuy

My MacBook has been a great tool for college. It’s light and easy to carry, with long battery life that lasts me through a full day of classes. It runs smoothly for writing papers, making presentations, and even finance software, without slowing down. Overall, it’s reliable, convenient, and has made managing college work much easier.

Excellent service all the way around! They are patient and have great communication skills.

AppleCare+ is worth the investment protection. When purchasing the Total program, the coverage is also fantastic for other new purchase coverage.

I love having added layers of protection on everything so this is very helpful!