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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 342 reviews

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96%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ for its comprehensive protection, peace of mind, and affordable price. They appreciate the insurance coverage, replacement service, and warranty that come with the plan. While some find it expensive, many believe it's worth the investment for the security and convenience it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 342 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wise to have this service as the cost of replacement and repairs can be overwhelming. I chose this service to cover care and theft or loss of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 4 out of 5 stars

    Never necessary till you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losing a phone sucks and after one time I never want to repeat that tragedy so if an insurance can provide replacement, plus care for awful glitches that are out of your control, I'd say take it. Because again, if it happens and you don't have it, it SUCKS.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Is it worth it?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the apple care for my daughters phone, was affraid she would loose it. Hasn't lost it which is good, but it's kinda expensive. Is it worth it....?

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Added peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to purchase the Apple plan basically for peace of mind.. If our phones get broken or stolen our Apple plan will fix them or replace them for a small monthly fee every month..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care for IPHONE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in case something was to happen with my I Phone. We purchased it for our Mac Book pro and we used it highly recommended if u have kids who drop things accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheap and easy to use. Once the phone is damaged all you have to do is the pay the deposit and get the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. When I originally purchased apple car with my phone I received a bundle deal. I only pay 10 dollars each month to give myself some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get Apple Care after buying my new iPhone. So for I haven’t had a need to use it, but glad it’s there if I do need it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    A Good Just In Case coverage!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and another to cover my daughters phones. As I said in my other post I purchased these for the Just In Case moment for my daughters phones.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good whenever you need it but sucks paying for nothing

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me because I got my phone stolen at a bar in Chicago. This ensures that no matter what could happen I will always be able to get a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ApplyCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy an iPhone without this service. I don’t have much luck with iPhones, they only last about 1.5 years. This is a saving grace for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will be worth it if I ever need it, I just hope I won’t too soon.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my phone protected against accidental spills or cracked screen. I think it’s a great idea Best Buy now has apple care for all your repair needs!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    #AMusthave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have someone sole my first phone after having it only 2 weeks all the cellular company could do is tag the phone lost / stolen

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gladly purchased knowing my iPhone 11 would be safely insured! Good to know you can purchase AppleCare here and not be confined to only the Apple Store.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing my phone is protected if the worst happens. It costs extra but I like knowing I’ll have it back without losing hundreds! Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great for people who break or lose there phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This apple care package is well worth it. It is great for people who lose or crack their screen. Apple care depending on which package you will have will replace is for the low

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great phone care plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a bit cheaper per month as I’ve never had to use it, but other than that it’s great to know that my phone’s covered in an emergency situation.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Never Leave Home Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan if you have a college student living on campus. Gives you peace of mind if anything happens. Have been buying AppleCare for years.

    I would recommend this to a friend
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