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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9088 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 9,088 reviews
  • Rated 5 out of 5 stars

    Old fridge haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen hauled away our old fridge. They were very nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul away old units - very convenient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to share my positive experience with the old appliance haul away service provided by the team during the installation of my Samsung 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. Their service exceeded my expectations and made the entire process incredibly convenient and hassle-free. First and foremost, the team arrived promptly, well-prepared, and ready to tackle the task of hauling away our old appliance. They displayed a high level of professionalism and expertise, which immediately put my mind at ease. Their efficiency and dedication were evident from the moment they stepped foot in our home. The entire process was seamless and well-organized. The team effortlessly disconnected and removed the old appliance, taking extra care to ensure that no damage was caused to our home or surrounding areas. They handled the heavy lifting and maneuvering with expertise and precision, demonstrating their commitment to providing top-notch service. What truly impressed me was their attention to cleanliness and thoroughness. Not only did they efficiently remove the old appliance, but they also ensured that any debris or remnants left behind were promptly cleaned up. Our space was left immaculate, as if they were never there in the first place. This level of care and attention to detail added a touch of excellence to the overall experience. The convenience of the old appliance haul away service cannot be overstated. The team's expertise and efficiency allowed us to seamlessly transition from the old appliance to the new one without any hassle or inconvenience on our part. It was a relief to have this service included, eliminating the need for us to figure out how to dispose of the old appliance ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing carry out, great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, by strapping it to their bodies and literally carrying the entire old fridge out! There should be a category for this with Guinness World Records! Also the guys were nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timely service with a professional that explain how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the look and cooks well. Delivery was quick and seemless. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery gentleman were FANTASTIC. They kept communicating with me about the expected delivery arrival time. Had great attitudes. Professional demeanor. Respectful. Unpacking was very tidy. Explained use of the product. I’m very very happy with their delivery and set up process. TRULY APPRECIATE THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery and haul away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service okay and prompt delivery. very careful in handling the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is wonderful. I will always get my appliances from Best Buy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestie stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel stove with nice blue door featuring the time when oven is on great feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr clement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about there work and am satisfied with there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the start of the buying process in the store to delivery and service it was all nothing but PERFECT! I am extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by subcontracts delivery companies. They remove appliances but, they also damage appliances they don’t want to hull up residents with difficult access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer purchased, old one hauled away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service- both installing new washer and hauling away the old unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver to the house and wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away and delivery were great forbthe Fridge, Dushwasher and Microwave. For Gas Cooktop, nit so much. Hint: do not deluver to a business. I should have had thus 45lb item picked up in store. Now, that it is in and hooked up, I am itching to try some challenging recipes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery, install and haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel was awesome. Prompt, great communication, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came for installation and Haul away takes precautions that our furniture or wall doesn’t damage.He is very good. He knows his job . Excellent work.Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and great value. It’s the best purchase I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profile Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 3 piece set of matching GE appliances for our updated kitchen. We needed Geek Squad phone call to connectbto WiFi ( old school) with no issues. The dishwasher does not have a rinse and hold funtion, if that is important to you. Love the top narrow rack for flatware and cooking utensils. One hour wash with normal dry takes 2 hours 4 minutes….a bit long but does a good job, glass is sparkly. Very quiet operation and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Stars for installers with haul away!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers hauled away my old washer dryer unit. It was heavy, had to go down 19 stairs in a narrow staircase. Great job... thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team. The team was very professional and patient during all the delivery.

    I would recommend this to a friend
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