Customer Ratings & Reviews

At the last minute my son wanted to purchase my chest freezer and the Geeks were more then helpful to move it to the other wall of my garage and taken off of the Haul away bill. Set up the Upright freezer perfectly and in 4 hours I was able to add all my frozen food from my coolers just like they said. It is everything I needed and wanted.

The 2 gentleman who delivered my washer and dryer and took away my old machines couldn't have been more friendly and a real pleasure to deal with. These 2 went above and beyond when it came to the handling of my new machines. They were very professional and really easy on getting them into the house. Everyone should have the same experience I had with their deliveries.

The gentlemen that came to deliver and haul my appliances away were truly the friendliest guys I’ve interacted with, as far as delivery personnel are concerned. Their names are Steve and Bryan. Steve went above and beyond. He wanted me to ensure I was pleased with the leveling of my new dishwasher. Even after I confirmed that it was fine, when he came back with the refrigerator, he said he noticed it was a bit slanted and he spent time to perfect the leveling of my product. I asked him how long he has worked for BB and he said 3 years. I tried to poach him to come work with me at a luxury hotel brand and he stressed how happy he was working for BB and that he enjoys his job bc he gets to make people happy by delivering their new purchases and went on to say that he likes to treat the delivery as if it’s his own home. This guy deserves to be employee of the quarter or something and should absolutely be commended on his kindness and professionalism.

Love my new refrigerator! Lots of room. I had a side by side before and now I have a Samsung french door with bottom freezer and I love it! I also love the lighting in refrigerator and freezer. It's great.

Excellent! The team was perfect. Moved swiftly but safely getting both washer and dryer out of what I thought would be a tricky location. But they were awesome! Had these disconnected and out of the lower floor in no time. Impressed!

I purchased a dishwasher so I needed my old one to be hauled away. It was removed from the kitchen and down a set of stairs. The gentleman who removed to old dishwasher was very careful not to scrape any walls or allow anything dirty of foreign to to escape. I highly recommend that you allow the removal of of your old appliances.

Installers were quick and clean. They actually removed the old unit and replaced it inside of 20 minutes. they were courteous and friendly and knew exactly what they were doing. They arrived when they said they would and were very professional.

The two gentlemen that removed my old range were very nice guys! They were very careful not to damage the walls in the house or any trim! If I had to remove my old range, it would still be here...The service that Best Buy provides on the removal of old appliances is well worth the minor cost, not only in the amount of work it takes, but in the backache they prevent!

The delivery guys were so professional and nice. They hauled away the old refrigerator and installed the new one quickly. My kitchen is small and has very narrow doorways and they did not even touch a wall or a counter moving the refrigerators. Very impressive. They cleaned up after themselves and left my kitchen the eay they found it.

I always use the delivery and installation service. Im very capable of installing most of the product i purchased, but why bother. When this guys do it for me and clean after themselves.

The oven is good. A bit small. But best it could do for the space. It’s very advanced. Has air fryer, convection oven and traditional oven. I most like the skill of the installers. They have to custom cut the cabinets to fit the oven. They did a great job!

We live in a rural area far away from any dump. We also had no way to haul it away ourselves, and perhaps the machine was recycled, so that there was less waste left in this world!

Our dishwasher is a good one for a good price. I opted for a lesser expensive model and it is working well. The installer was great and as an added plus he promised to return if I had any problem within the first year. It is easy to clean and easy to operate. So far I am quite satisfied.

The delivery gentleman were very nice, efficient and did haul away and set up in no time. They arrived exactly when they said they would. Absolutely Love the refrigerator.

The delivery team members were AWESOME. Arrived on time, friendly , courteous and professional all the way. Were extremely careful with both the stove and assuring wood floors were not getting damaged. Cleaned up all the packaging. When they left it was like nothing had ever happened - except I had a new stove in the kitchen!

The two guys loaded up our old dishwasher and the old stove quickly. It would've been a difficult task for my husband and i to get Them on the truck then find a place to dispose of it. Probably wouldn't have cost as much but we would have had to load them, then take it there as well as pay. Would definitely do this again.

Took a couple of attempts. Evidently the first scheduled exchange Team had an accident and an injury prior to arrival. I called to find out where they were and learned call was cancelled. An hour later, I received a text they were going to arrive an hour and 1/2 in the past.

My microwave was fried and the techs removed the old one with care protecting my home. The above stove model was done safely with my stove top protected by thick padding. Thanks guys for being so friendly and kind.

THE YOUNG MEN WHO INSTALLED AND HAULED AWAY MY OLD WASHER AND DRYER WERE GREAT. NO DAMAGE TO THE WOOD MOLDING AROUND DOOR GETTING THIS OUT AND BRINGING NEW ONES IN.

The men who installed my new dishwasher removed the old dishwasher and carried it out of my house. They left my house exactly the way they found it and I could not even tell that they had been there, except that now I have a new dishwasher! They were very respectful of my property and very cordial to me.