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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 742 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 742 reviews
  • Rated 5 out of 5 stars

    Fridge Mooooved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey y'all! I paid some amoutof money (idk like 15 dollareedoos?) To have these fellas move my old fridge to my basement. And guess what y'all? They DID. They even put it where I asked. So cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased, very professional. Took them a little while to figure out how to get the doors off in order to get it through a door but they got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my new refrigerator Best Buy moved my old one downstairs, for no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new refrigerator. They delivered it on time in midst if a snow storm and took the old one away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie W.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very helpful and professional. Took care of the relocation with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldstuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys ask me where I wanted the old set and they put it right where I told them. Great workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had large refrigerator issue- not working like expected- they moved so I could put another one there temporarily while I had it repaired- very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered where outstanding They were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales and service team were attentive and helpful. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relocated my old refrigerator to the garage with ease. This was a part of my delivery package. Cleaned up small spill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came within the allotted time window, very professional. I would recommend them to anyone who needs to move or remove anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm sure it will be great when finally moved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not able to rate the refrigerator placement yet as it was only delivered last week, and only into the garage, due to the coronavirus precautions we as well as the delivery guys took at the time. I know when the move is finally completed all will be fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy relocated appliance for free with Tech contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving it on out ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have the delivery crew of our new unit move the old fridge for us, down the stairs and outside to the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need to worry about old unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing my new appliance the Geek Squad took my old unit and relocated it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably some of the nicest delivery men I have ever met. Super job here, can't say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer reinstalled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and moved and reinstalled with ease!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill beard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your team did a great job very courteous and very careful with appliance placed old unit where they was told to very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a refrigerator moved. It was simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew did us a huge favor and moved the old refrigerator in the garage for us! Thank you for doing this!

    I would recommend this to a friend