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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 742 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 742 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all we asked moved the refrigerator to our garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and pleasant people was done on time and product was fully explained on its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and respectful of property. Arrived on time and just all around good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That went well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that moved our appliances did a great job. It was nice to put that job in the hands of professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers moved my old fridge into my garage with ease. They did not bang up or hit anything while moving the old product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Will have a better idea in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    move

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they moved the item where it need to go very good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed the old appliance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came at scheduled time. Without damaging anything else, he moved the old appliance. Easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was fantastic!! Very professional and polite- so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew moved our old refrigerator into the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! On time and efficient!! They really worked with me in this whole project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and always good customer service with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliance was relocated in a professional and timely manners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly’sWasher&Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional curiosity call. Delivered within scheduled time window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with relocating our old appliances to our garage, Best Buy delivery and installation guys are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy relocate and where ever I wanted my item to be locate it the guys wouldn’t mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Amana Side by Side and GE Stackable W/D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of bitge appliances on time when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had removed all appliance to another location. I paid for this service. I hope that the amount was refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocation was followed to a T

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put it exacerbated where I asked. Thank you. ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees ver careful moving things around. I would recommend this to anyone who needs the service.

    I would recommend this to a friend