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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 742 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 742 reviews
  • Rated 5 out of 5 stars

    Professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They relocated my old stove with ease and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good work everything is good nothing to complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Idea Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone else move a heavy item instead of yourself? Yes please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOOK OLD ONE OUT TO TH GARAGE VERY NICE MOST STORES WOULD LEAVE SET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers relocated my old range to my garage so I can donate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Great customer service. Thanks Very careful with my belongings...asked how I felt and what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved our stove with lots of care and speed, as if it were their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful to have someone move my existing fridge to the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greart product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy that i made this purchase very happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed my old refrigerator moved since i had purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an outstanding job delivering our Fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let best buy do all the wor, saves you time and labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new kitchen looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator fits beautiful, no fingerprints, awesome job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing service from Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality refrigerator, handle is not working after 3 days. When i reported this issue very rude customer service and even after 2 weeks past not technician came to fix. We are still waiting to get this fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moved to Garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Thanks for moving the dryer to the garage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed refrigerator in a very short time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Appliance Installation Service Needs Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the fridge and left without ensuring that the fridge had been leveled properly. We are having problems opening and closiung the door. It rubs at the bottom. The owner's manual says it needs to be leveled. Would need a recall on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad install guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous, efficient, and prompt. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They relocated my moms old washer and dryer. $15 each

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery and installation crew is awesome.

    I would recommend this to a friend