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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 742 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-742 of 742 reviews
  • Rated 5 out of 5 stars

    Appliance relocation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with this appliance relocation. The workers did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for a service I didn't receive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already gone 2 weeks without a washing machine and the deliverymen refused to bring the new one through the back door and down a (short)flight of stairs because our hatchway is too small. I was never told they won't install unless they can use the hatchway but that was the excuse they gave before abandoning the job. They also dropped the old washing machine in the middle of our house(I paid for them to remove and recycle it) and had to be forced to move it onto our deck. I wound up having to hunt down two neighbors to move and help install the washer.

    No, I would not recommend this to a friend