Customer Ratings & Reviews
- SKU:
- 5246400
Customer reviews
Rating 4.2 out of 5 stars with 742 reviews
(742 customer reviews)Rating by feature
- Service4.1
Rating 4.1 out of 5 stars
- Professionalism4.2
Rating 4.2 out of 5 stars
- Expertise4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Can you be in love with your refrigerator?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Fridge worth every penny! I love this and would recommend.
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I just wish it came with the water line
I would recommend this to a friend- Cons mentioned:Freezer performance
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The freezer stopped working right after the ice maker. I was able to repair the freezer but not the ice maker. This unit is less than 2-years old. According to KitchenAid, the ice maker is not covered under the manufacturer’s 2-year warranty. The website is of no value for resolving the issue.
No, I would not recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Mindful in relocating old washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very mindful and careful in moving old washer to my garage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys worked hard and were efficient, very pleasant and took care in moving the appliance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best employees who install my appliance did an excellent job They took great care bring in the appliances and taken the old ones out
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Moving the fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have my old refrigerator moved into the garage so my utility company could pick it up for an energy credit. The Best Buy team picked it up and moved it with a smile.
I would recommend this to a friend Rated 5 out of 5 stars
The Best Delivery Team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was great. Proficient and tidy! The two men handling my service knew what had to be done, examined the space limitations and graciously thanked me for following all the prep instructions to make their job easier! I appreciated them so much for acknowledging my efforts to get ready for them.
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and careful, they did a good job. No mess, they took all the garbage.
I would recommend this to a friendRated 4 out of 5 stars
Moving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who moved the washer and dryer handled the washer and dryer with care
I would recommend this to a friendRated 5 out of 5 stars
Will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed the refrigerator located to our daylight basement area. They ended up taking it outside and in the downstairs slider and were able to avoid negotiating the stairs. They completed the move efficiently and quickly.
I would recommend this to a friendRated 5 out of 5 stars
New purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my freezer and customer service was excellent
I would recommend this to a friendRated 5 out of 5 stars
Great install experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery was great. Professional and nice guys.
I would recommend this to a friend- Pros mentioned:Appliance relocation
Rated 5 out of 5 stars
Refrigerator relocation
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was able to set up for the installation crew to take our existing refrigerator and relocate it to our garage. They the took away the broken refrigerator in the garage. Overall a great service to offer customers!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess its good. They fixed some stuff but to be honest its a nice thing to have.
I would recommend this to a friend Rated 5 out of 5 stars
WHIRLPOOL REFRIGERATOR DELIVERY & OLD ONE REMOVED
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men from Best Buy who delivered our new Whirlpool refrigerator were all professional and efficient. They first removed the old one to the garage. Then they reversed the door's swings before carrying the new one into the house, placing it where the old one was. They connected the water line to it for the ice maker to be installed later. A job well done!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
In home delivery and set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In home delivery and set up for a LG Refrigerator.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Mel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their help was invaluable, you just watch and they do their thing. Very cautious not to damage doorways or anything close to their pathway.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. There was a small hiccup, however the mistake was understandable, fixed, and they were great about it:)
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Took the stress off of us trying to move it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new refrigerator and needed the old one moved to our garage. When I asked if they could do that they said no problem. It saved my husband from trying to figure out how he was going to do it. Thanks guys for your help.
I would recommend this to a friend