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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 720 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers highly value the Appliance Relocation service for its overall performance, portability, and appliance relocation capabilities. Users appreciate the service's carefulness, damage prevention, and precise placement. Some customers have noted concerns about the noise level of relocated appliances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 720 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance relocated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The relocation was done without any problem. They even removed the doors to get the appliance into the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job in installing the appliances

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Way to Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to have your appliances moved if you are unable to do so yourself. Two people move these appliances with ease and safely to the other location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend getting it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed it didn’t do too good since they couldnt figure out a way to bring the new fridge in but it was okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, put the appliances where we needed to sell...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable workers. They moved appliances efficiently and assisted with explaining the new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery relocated my refrigerator and were very considerate of my home and the appliance. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old Fridge Relocate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relocation of old fridge was great - no problems. Movers/installers very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    REFRIGERATOR RELOCATION

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did the job right and relocated my old refrigerator to another location of my home. Being a member of Tech Tech also helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a fridge now, both washer and dryer. I have never had any problems. The staff is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The install team were very efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team quickly moved the old Samsung refrigerator into the reserved space in the garage. They plugged it in and made sure it was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and moved the old fridge to the basement and hooked up the water line to the new fridge. Made sure everything was to my liking and cleaned up everything. Super nice guys.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys moved my old fridge from my kitchen to my garage by removing a door and transporting it out front door through yard to garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked on second delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second set of delivery people were great. They moved old dryer out were even going to take it with them. The instilled the dryer with no difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they made sure everything was in good shape and made sure they didn't cause any damage to the house or the new items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moving Old Appliances to Garage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the installers. They put the appliances in my garage with as much care as they did installing the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Insignia fridge/freezer. The layout is very good. Easy to access items. I’m handicapped so that’s important. I am impressed with the digital readout for temperature when the door are open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the delivery guys move the old refrigerator out to install the new one for us. They were really professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was completed as requested to the installers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Executed to perfection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Executed to perfection. Technician arrived, got old one out, and new one in! PERFECT

    I would recommend this to a friend