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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 738 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the overall performance, portability, and appliance relocation capabilities of the service. Customers appreciate the carefulness and damage prevention during the move, as well as the precise placement and knowledgeable handling by the technicians. However, a few customers have noted concerns about the noise level of the relocated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 738 reviews
  • Rated 5 out of 5 stars

    These guys know what they are doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys had it down. They plucked my older fridge from its spot and relocated to my garage without issue. They even leveled it for me without being asked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and friendly, went quickly and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely fantastic on getting things up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent delivery men

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, allived on time, very courtious. Moved my old fridge to garage and brought in new one explained the features removed all packaging etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service. Highly Recommend!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quick & Efficient. They were careful not to scrape/scratch appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Done Relocation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Very efficient, polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a nice thing to have the appliance moved by one of the delivery people. It was going to be tough to get the appliances upstairs without the right tools!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Relocated old appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were very careful and attentive not to damage walls or doorways. Great job Geek Squad. David is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Way to Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to have your appliances moved if you are unable to do so yourself. Two people move these appliances with ease and safely to the other location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance relocated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The relocation was done without any problem. They even removed the doors to get the appliance into the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great movers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they moved the old appliances where they needed to be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    relocation of refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we didn't need the relocation of our old refrigerator and cancelled while the delivery and setup guys were here, they would have had no problem relocating it to the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable workers. They moved appliances efficiently and assisted with explaining the new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and moved the old fridge to the basement and hooked up the water line to the new fridge. Made sure everything was to my liking and cleaned up everything. Super nice guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The install team were very efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team quickly moved the old Samsung refrigerator into the reserved space in the garage. They plugged it in and made sure it was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job in installing the appliances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    REFRIGERATOR RELOCATION

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did the job right and relocated my old refrigerator to another location of my home. Being a member of Tech Tech also helped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery relocated my refrigerator and were very considerate of my home and the appliance. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys moved my old fridge from my kitchen to my garage by removing a door and transporting it out front door through yard to garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old Fridge Relocate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relocation of old fridge was great - no problems. Movers/installers very helpful.

    I would recommend this to a friend
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