Customer Ratings & Reviews

I received this lock to try from Best Buy and was excited to add it to my smart home since I have a couple other Aqara products already. Unboxing the smart lock, I really liked the build quality. The lock and handle are a sleek matte black and the movement is smooth. Feels very much like a higher end door handle. I also looked great against my front door, the keypad in this model is nicely integrated. In addition, setting up the lock through HomeKit worked incredibly smooth and only took a couple minutes from start to finish. I was able to add it to my home, rename it and set up separate codes for me and my family quickly as well as set up my homekey with it for quick access. I also enabled some automations for auto-locking at bedtime and when I leave making it easy to have peace of mind. Overall a great option for a home door upgrade and easily fits into an Apple smart home ecosystem. Pros • Sleek, sturdy build that looks and feels high-end • HomeKit/Matter setup takes under five minutes • Supports Home Key, PINs, and fingerprints for flexible access • Local Thread connection means low latency and no separate hub • Auto-lock and passage modes are easy to toggle in the app Cons • No built-in Wi-Fi, so remote access requires a Thread border router • Lever orientation is fixed—measure your trim clearance first • Early firmware updates may prompt an occasional reboot

The Aqara Smart Lock U300 is one of the first of their products that offers Matter over Thread (previous products had Matter but not Thread). In case you aren’t aware, Matter = Your smart home’s language and Thread = a wireless mesh network. To utilize these things, and in the case of the U300, you must have a smart home hub to use it properly and access features. It doesn’t have to be the Aqara hub though. Hubs from the major companies (not sure about others) will work and allow you integrate the U300 with your other smart home products, even if they are not Aqara brand. With that out of the way, lets focus on the durability and functionality of the actual lock. It’s tough, heavy duty, and will appears that it will hold up well. I like the matte black, although, if you have anything other than a dark finish for your door handles/locks, it will not match. So, if that’s important to you, it’s something to think about it. I have a dark, antique bronze type finish on my door knobs and it blends decently well with that, though obviously not a match. Set up was pretty straightforward, but it did take me a little time to connect to Google. It did work, just slower than expected. If you’ve ever installed any kind of smart lock, you should be able to use the Aqara. Overall, there is room for improvement, but this is a top security lock on the market for homes right now and not out of bounds on the price point. So, with that and the features it offers in mind, keeping it at 5 stars.

Smart locks are a great addition to any home. I always make it a priority to install smart locks on my homes because I love having the ability to check my locks from just about anywhere. We recently purchased a home, and the front door had a smartlock installed already. Unfortunately, it was a home rental company lock, so it was hard to bypass some features and change the combination code to a personalized code. So, the opportunity came up to try the Aqara - Smart Lock U300 and I immediately went for it. One of my favorite features of the Aqara - Smart Lock U300 is the many options that you have to unlock the smart lock. from biometrics unlock, app, keypad, etc. you get it all. I love the ability to unlock my door with my fingerprint. No more having to look for keys to get into my home. As for the installation of the lock, it is really straight forward. You get just about everything that you need to install the lock. A template to make sure that the lock is compatible with your door, and the necessary hardware. It's pretty much like a direct replacement. As for the app, it is very responsive and easy to use. I was able to connect to my lock with no issues at all. Even the calibration of the lock was a breeze. I would highly recomment the Aqara - Smart Lock U300 to anyone.

Smart Lock you 300 from Aqara brings innovation to opening doors. No, but seriously, it has NFC and Apple home key compatibility, as well as a very sleek fingerprint reader. Bible home keys are cool because you can install them on your Apple devices, such as an iPhone and iPad, which gives you easy access to your home. The fingerprint reader can hold up to 50 fingerprints, so anything from an office with several employees to your home with a big family, you're good to go with this doorknob. You can unlock with the passcode you use on the keypad and the NFC tag you create, as well as with voice assistance from Google, Siri, and Alexa. You can also have remote access with the Aqara app that can be installed on your phone or device and Bluetooth from your phone. If you have company coming in, you can use a temporary passcode to set expiration dates so you won't forget. And let's not forget the good old-fashioned key. Installation was easy. You can go from right to left installation just by removing the installation screw on both handles. I'm using Alexa, but there are so many applications. It works for Google Home, SmartThings from Samsung, and Apple Home from Apple. I installed the Aqara Home app, which is pretty nice. I have a rental property that I'm using as an Airbnb. I'm going to get another for that one. I think it will be perfect with all the entry options. If you're looking for something pretty slick, I recommend this one.

The Aqara U300 Smart Lock is a smart lock with a ton of choices and options. What do I mean by this? Well, the fact that it uses the new Thread protocol allows it to be more universal and can be added to many different smart home setups that support the new protocol, this includes Apple, Google, Amazon, as well as more open source smart home management such as IFTTT and Home Assistant. Also included is the choices for how you want to open it; NFC cards, Apple Home Keys, pin codes(including temporary codes for guests/visitors), and even a fingerprint reader mean that you and your family have many options for how you use this smart lock to enter your house. All of these choices make the Aqara U300 smart lock a good choice regardless of how you choose to interact with your smart home. Other people have mentioned the difficulty setting up this smart lock due to the instructions only being available on the app, and while I had the same issues with setup, once it's completed you have a very capable and very easy to use smart lock that I would recommend to anyone looking.

So I received my Aqara Smart Lock U300 kit a few days ago and have been putting it through its paces. First off this lock is very sleek and more modern looking. The finish is like a matte black and looks really nice on my door. The Smart Lock U300 comes packed very nicely with everything you need to get started. Upon opening the package, you will find the following: * Outer Panel & Inner Panel * (4) AA Batteries * Deadbolt * Strike Plate & Screw Kit * Mounting Plate & Screw Kit * (2) Mechanical Keys * (2) NFC Keyring Tags * Knob Removal Tool * Opposite Pull Screw Kit * Bolt & Strike Plate Screw Kit * Installation Diagram * User Manual It’s probably best to take inventory to make sure you have everything needed before starting. Once you’ve accounted for everything you’re ready to go. Assuming you have already removed your old deadbolt, you will need to download the Aqara Home app from the App Store on iOS or Google Play Store for Android. Create an account, and follow along with the app. One thing I love about the app is that the step-by-step instructions also include videos. After a few test runs with the door opened and testing out the app and the unlock/lock feature in the Home app from my iPhone, I stood outside (with my keys in hand) and locked the door. Now one might ask, where is the keyhole on this smart lock and it’s cleverly hidden behind the thumbprint/fingerprint sensor on the front door handle. To access it simply push in on one side and the other side pops open and reveals the keyhole. This is in the event your passcode fails or times out or in the event that your batteries die while you’re not home. I was able to quickly unlock the door from outside with the Aqara Home app as well as the Home app on my iPhone (I had my keys just in case I was to get locked out). There’s a slight noticeable lag that I hope gets worked out in a future firmware update. Speaking of which, make sure to update the lock’s firmware through the Aqara Home app. Something I noticed when I went to update the firmware, was that the update went without a hitch, but what it did was instead of updating to the most recent update, it updated to the update before the most recent one, so I had to update it twice before it said it was updated to the most recent update. Not sure why it didn’t just update to the most recent one to begin with but that was my experience. Once it was added to HomeKit, it also added a Virtual Home Key in Apple’s Wallet app on my iPhone which is nice. You can use it by placing it near the lock on the outside and it unlocks the door. Following along with the instructions I also programmed one of the NFC Keyring Tags so I could add it to my keyring as well. When using an NFC Keyring Tag, simply place the NFC Tag in the midsection of the keypad (numbers 4 thru 9) and say “Open Sesame,” no you don’t actually have to say it, it just unlocks the door for you. Another great feature about this Smart Lock is the Fingerprint sensor. I added a couple of fingerprints to the keypad as another way of unlocking my door as well as the 6-digit keypad code for entry. This is a very nice Smart Lock. I did notice a couple of quirks here and there, hopefully minor things that will get worked out in a future firmware update. It took me about 30 minutes to install this Smart Lock. Not a dealbreaker but one thing I did not like is the User Manual; that thing is tiny, not sure why companies are resorting to teeny tiny manuals with even smaller print. If you need a full sized manual it better to either find one online or follow along with the app. The app breaks the installation process up into small videos which makes it easier to install and ensures you’re using the right parts at the right time.

I like this lock, it looks and feels like something Apple would build and works seamlessly with the HomeKit without the need for a separate Wi-Fi hub. The fingerprint scanner is very quick and set up was easy. I like the seamless integration with Apple home key, you can add it to your wallet of everyone in your household and then you just tap your iPhone or watch and the lock opens immediately. Installation was pretty basic and easy, simple tools needed. I like the profile there’s no large battery pack or bulge on the interior. The only real con I have with us is it only connects via Bluetooth. But it does work with Alexa, Google home and Samsung smart things. Before engaging a smart lock, make sure you look at your door opening and ensure that it is plum and square and when you close the door, there’s not a lot of pressure. These types of openings are problematic for smart locks in general. The first door I tried to install it on was my garage door. That’s a little tweaked. I had to move the lock to a different location and the door opening will likely need a little work before a smart lot can be used. Overall, this is a great, smart, lack, looks good and quality build, I would definitely recommend these locks.