Customer Ratings & Reviews
Rated 2 out of 5 stars
Not worth the costPosted .
I’ve had my AVR550 for just over 5 months. It looks good and delivers exceptional sound quality at lower volume levels (e.g. 50-60 decibels). That’s pretty much where the good news ends. Pros: - Exceptional home theater and music sound at lower volume levels. - Aesthetically pleasing. - Doesn’t get hot. Cons: - Touchy HDMI circuitry - Cranking up the sound requires power boost - Poorly designed remote The main reason I sought a high end receiver was to replace a long line of moderately priced receivers (all of the same brand) with failed HDMI circuits. They still function, but can no longer work with HDMI, and could no longer be repaired. (this is a known problem with that manufacturer) Also, they didn’t really have exceptional sound quality. So, I looked at a variety of products and settled upon the Arcam AVR550. Sadly, I could not afford the AVR850, which boasts Class G power amplification. However, I’m not sure how much difference it would have ultimately made. HDMI. One aspect that I noted fairly quickly was how touchy the HDMI circuitry on the 550 is. When turning on my system (AVR550, Spectrum Cable, and Sony A8F), the screen would be pink and there would be no sound. You can see the programing, but it was all pink. I had to turn everything off and bring it all back up one item at a time. Sometimes more than once. Ultimately, I found that turning on the 550 first, then the cable, then the TV is the best way to avoid the pink screen. As long as I do things this way, I rarely get the pink screen. Note, this never happened with the much lower priced receivers that I replaced. Just guessing here, but its probably the same circuitry in the much more expensive AVR850. Turning it up. Another issue I noted right away was how washed out the sound gets at high volume. Complete loss of definition. My guess is that its about power. You’d think a 630 watt receiver could push my Polks pretty well. However, I now understand why the boys at Best Buy really, really wanted to sell me a Thurman power conditioner with a 45 watt power reserve (another $700 bucks). In theory, the reserve assists the receiver when its hit with a high power demand by providing quick, readily available power. Kind of surprised, and very disappointed that a receiver at this price point can’t hold its own. To be fair, I have not done the Dirac room correction, but I don’t think it will have much impact on this particular issue. Remote. Again, I now understand why the Best Buy folks wanted to sell me an expensive all-in-one remote. Not only does it solve the three separate remotes problem, but it gets you away from the poorly designed Arcam remote. Each time you change sources, e.g. switching between your streaming media device and cable/sat TV, you must push the AMP button to enable the power on and off button. If you forget, and want to turn the system off, you have to hit the AMP button first. Interestingly, if someone were designing a remote to work this way, you’d think they’d make the AMP button larger and more prominent. Apparently, only the volume controls work independent of which source your on. Really frustrating when you just want to shut it down and go to bed… “oh darn… gotta hit the AMP button… where’s my reading glasses…” Overall. I wish that I could recommend this receiver, but I just can’t. 2-star review due to the 550's cost. At this price point, you really shouldn’t have to purchase another thousand dollars worth of equipment in order for it to function as expected. I could have taken a much less expensive route and been fine. A very expensive lesson. If you’re looking for a home theater receiver, I’d recommend looking at a different brand or products at a much lower price point.No, I would not recommend this to a friend
FeaturesEase of Use3 out of 5Quality5 out of 5Value4 out of 5
Rated 5 out of 5 stars
Absolutely incrediblePosted .
I'm not sure why the other ratings are not 5 star. The specs on this receiver are extremely good. I have mine hooked up to a full dec tech system and everything is so crystal clear and powerful
FeaturesEase of Use3 out of 5Quality5 out of 5Value4 out of 5I would recommend this to a friend
FeaturesEase of Use2 out of 5Quality5 out of 5Value4 out of 5
Rated 4 out of 5 stars
Great soundPosted .Owned for 11 months when reviewed.
Amazing sound but the user interface is not great.
FeaturesEase of Use2 out of 5Quality5 out of 5Value4 out of 5I would recommend this to a friend
FeaturesEase of Use4 out of 5Quality5 out of 5Value4 out of 5
Rated 5 out of 5 stars
I love this receiver! I currently have a 5.2 system. I recently bought 5 KEF LS50s and 2 Mirage subwoofers. The KEF speakers are power-hungry, and when I set them up with my Denon receiver (about $400 five years ago), they didn't sound good at all. It was no different than my old Sony speakers (6.1 speaker in a box package). So I bought my first high-end receiver, and sure enough, the Arcam 550 delivered! My speakers just came alive. They were loud and powerful! A night and day difference. Then I calibrated my room with the Dirac settings. Wow again! I don't understand what it does, but it takes away the rattling in my room and everything sounds crystal-clear with a good thump. Once you figure out how to use it, Dirac becomes fun. My family members and friends were amazed of how good the music and home theater can sound. Such a nice way to enjoy life. As for the HDMI, I had no issues whatsoever. The handshake connections with my cable, Roku device, Blu-ray player, and DVD jukebox works effortlessly. It's a lot of money to spend, but so far, every penny is worth it! I've had it now for three months. If I have any issues I'll keep you guys posted. Definitely would recommend!
FeaturesEase of Use4 out of 5Quality5 out of 5Value4 out of 5I would recommend this to a friend
FeaturesEase of Use5 out of 5Quality5 out of 5Value5 out of 5
Rated 5 out of 5 stars
Sounds greatPosted .
This is a beast of a receiver, sounds good and looks good, if you can get this, please do so
FeaturesEase of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friend