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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and straightforward installation of the All-in-One Sensor. Many appreciate the clear instructions and user-friendly app, which simplifies the setup process. Positive feedback highlights the sensor's seamless integration with the home security system and its reliable performance. The product's intuitive design makes it a convenient addition for enhancing home security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 5 out of 5 stars

    Dan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my existing system. I have all Arlo cameras and security systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is high quality equipment. Easy to set up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and peace of mind when you go to bed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Needs a base station to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a sensor for my front door and found that it is unusable without a base station which is $150. Ring sensors seem much more user friendly.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mary

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Arlo is Worse than a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong on the Best Buy side, but Arlo is a complete joke. Terrible support, a worthless Android app, and the only cameras that are any good are the ones that are directly wired. Don't waste your money, go with a reputable company instead.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Problems with the install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 4 sensors, 3 were very difficult to install. I recommend going to outside Arlo sources for advice. One device did not work at all.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jake,

      We want to work with you to address the concern you shared with the sensor you were unable to install. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at [email protected] by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    New Arlo Security System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 functions in 1 sensor is worth it for the money no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good! I’ve Been using them for a week and so far so good

    I would recommend this to a friend
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