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Customer Ratings & Reviews

Model:
AAD1001-100NAS
SKU:
6293664
Your price for this item is $79.99

Customer reviews

Rating 3.9 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the Audio Doorbell's ease of use, installation process, compatibility with the Arlo system, and camera quality. However, some customers have expressed concerns regarding the audio quality, battery life, response time, and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 558 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    doorbell for those loyal to Arlo vs Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell was ridiculously easy to install. Just have to make sure it is seated properly with the existing doorbell chime. I wish the doorbell could integrate with the camera I have near the doorbell. Checking with Arlo if there is a way to do this. Now I get an email when someone is at door. Really like the Arlo brand.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great product, you will need a Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good. Very easy to install, excellent motion detection and an LED light glows around the button to get the attention of your guest. The system calls my phone whenever the doorbell is used. This unit is very small compared to Ring which makes it much more aesthetically pleasing to the eye. The not so goodish I assumed this doorbell was equipped with a camera like ring and other competitors. It is not and you must pair with an Arlo camera to get both an alert, audio and video. I was unaware of this when purchasing however it does make the unit much smaller than Ring or other competitors. At first I wasn't 100% bought into to have a separate camera however since using this system for the last several weeks it's a much better solution. I get a better vantage point with a separate camera than you do with a door bell mounted unit. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it only if you already have the cameras. Large delay when speaking through the device. Mic is very poor (hard to hear what people who ring the door bell say). Easy installation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No integrated camera but worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to add to our current Arlo Pro system of 9 cameras. I already have a camera at the front door so I didn't want to spend the money on a camera door bell that would be questionably compatible with Arlo. This was a great addition to add the smart door bell functionality to our home. We also purchased the chime. Using the motion sensor from the camera, we have the chime ring when there is motion so we know when packages get delivered but delivery services don't ring the doorbell. The loud chime also dissuades a would be thief because the bell is audible from the outside and as soon as someone gets near, the doorbell rings. When someone gets close to the doorbell, the button glows, and when someone presses the button it connects to my phone and the Arlo camera provides us with video. Easy to install and works perfectly so far (60 days now).

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Works Well, nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works well. I have seen reviews that say there is a delay from the button push to the phone. I have not seen this. I will say look at the dimensions carefully, It if fairly thick in size to accommodate the batteries. It could be a little more streamlined.

    I would recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 4 out of 5 stars

    Better two-way voice than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a SkyBell installed, but the audio with the Arlo Doorbell works better. Since it is full duplex, you can talk to the person at the door normally like a phone call. It is not walkie-talkie like SkyBell. The only thing I've noticed is that not all phones ring when the button is pressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell to go along with my Arlo Pro 2 security system. First, there is no video for the doorbell. You must pair a camera with the doorbell. The reason why I gave this 3-stars is because they have a feature where the Doorbell will call you if someone rings it. The problem is that the phone call is through the Arlo App on your phone and you need to enable the call aleart feature. I disabled the alert feature because my other cameras keep tripping and sending me alerts. Because Arlo does NOT separate the doorbell call and alert, I cant get phone calls. Arlo needs to separate calls and alerts. Also, I replaced my old doorbell and had to buy 2 additional Arlo Chimes because the wiring wont even trigger my old doorbell system after I followed all the directions. So I right now I have a new doorbell that I had to buy 2 chimes and I cannot enable the phone call feature without getting the annoying Arlo alerts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality, Battery life

    Rated 2 out of 5 stars

    Need to improve...prototype stage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has released this doorbell in a prototype stage. Volume of the conversation is very low...almost inaudible. If you are going the wired option, which I did to replace my current doorbell...it will not charge the arlo doorbell. So that means you have to keep replacing batteries. There were call delays and connecting to front door camera. Overall, Arlo you have rushed out this product and did’t meet your competition standards. What happened? You make great cameras but you fell short here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want another subscription for a video doorbell. Actually, we already have an arlo camera on the porch. This was the perfect solution to add. Works with our wired doorbell chime and sends notification through arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    Disappointed in product and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the review I was expecting to leave when I purchased the Arlo Doorbell. I have 10 Arlo Pro cameras and 2 Arlo security lights. I have had nothing but good experiences with them and was expecting the same with the Arlo Doorbell. My thought was since I already had an Arlo camera watching my front door I could purchase the Arlo doorbell at a much lower cost than say a Ring doorbell and have more control over the actual camera view since it would be external to the doorbell. The process of adding the doorbell and setting the camera it was connected with was very easy. If someone pressed the doorbell while I was away from the house I received a call and could see the video from the connected camera. You may be asking why I rated the product so low if it sounds like it worked. I actually have two reasons. The first is that if you are connected to the same wifi network with your phone and the doorbell you CAN NOT see video from the camera. An example is that if I was upstairs and someone pressed the doorbell I would receive a call but when the video was supposed to display you only get a gray box. If you turn wifi off on your phone so you just have a cell connection the video shows like it should. You would basically have to leave you wifi turned off on your phone when you are home to be able to see who is at your door when the doorbell is used. To me the second reason I rated the Arlo doorbell so low is actually worse than the first. I understand that the doorbell is a relatively new product and may need a few firmware updates to correct some bugs, so I was willing to wait a while before writing a negative review. What really aggravates me is the lack of response from Arlo for repeated requests for updates or confirmation that they are working on the issue. If you go to the Arlo Community forum for the doorbell you will see a discussion titled Arlo Doorbell Doesn't Display Video From Paired Camera After Answering Call. This was started back in November. Arlo Moderator ShayneS and Arlo Community Manager JamesC both posted that the development team was investigating reports of the issue and that they would provide updates as soon as they know more. The last time either posted on the issue was over two months ago despite many people adding additional information and requesting at least confirmation that they are still working on the issue. I can understand not constantly posting the same "we are working on the issue" every week but how about just some type of post since it has been months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Affordable Option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This affordable option works great if you have Arlo system already. It was easy to install too. I don't think the features are par with other products cost 2-3X of this, but still it does what I needed for a 'smart' doorbell. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Arlo cameras and like them, thought this would compete with other video camera doorbells. It doesn’t, you’ll need to pair it with one of the other arlo cameras. It doesn’t always alert you as it should. Easy to setup though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired with the Arlo camera it’s a very good addition. Make sure you understand what this is....there is not a camera included - it pairs well with the Arlo system. Read and understand before you buy - if you understand you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Camera for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. You have to play with it a little if you want to use your current chime thats installed in your house. Make sure to toggle the switch and keep trying to get the chime your looking for. All in all, totally worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good addition to Arlo systems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo doorbell on a whim, thinking I may send it back as it was not a video doorbell and I didn’t really see all of its functionality from reading about it. I then realized I already had an Arlo camera above my front door, so there was no need for a doorbell with a built-in camera. This thing has been awesome! I have it set to automatically engage my front door camera, so the functionality of an integrated camera doorbell is there. It also has two way audio and you can set it to say certain things when someone rings you. Overall, solid addition to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Pair this doorbell with your Arlo cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a doorbell to connect with my Arlo system. Found this on sale and couldn't resist! Pairs easily and works within the Arlo app ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great with cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great with Arlo system. I use the regular Arlo camera along with this and I can answer the door from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    OMFG, this is incredibe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installedd this in less than 4 minutes. Its pared with my Arlo camera's. This is the absolute best doorbell on the market. I tried RING, and it doesn't even compare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still evaluating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems okay. Better than the Ring I had at my other house even if I never got video. Just the notification and the ability to speak to who is there is better. Getting synced with a camera seems hit or miss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues with connecting to home chimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to add to my Lani so I can hear the door bell in the back by the pool (also purchased the chime) the problem is that it does not work as stated when hooked up, the home installed chimes does not work. I have sent in a ticket to Arlo and they have not been much help with getting this resolved. I would recommend if you don’t have a door bell in your home or appartment but not to added to current door bell systems. If Arlo can get this to work as they advise I will update this post.

    I would recommend this to a friend